Intermountain Health UT/ID +4

I really have relied upon this, and the health app working together seamlessly. Once set up, the ability to have Apple’s health app be the central hub for everything is amazing. The last three years I have been through the wringer regarding my health. Being able to have all of my test results, vitals, goals, and my own unique data sets recorded in one location that is almost in real time has been indispensable! I had providers from different healthcare providers that did not share the same data software, but universally i was able to import into the health app and then disseminate all of the info via PDF export made my care with IHC accurate, automated, and most importantly reliable. That is seriously just one facet to all of the tools imbedded into this app. Very well done, to all that had a hand in the production and maintenance of this app!!

This bit is only pertinent to the iPad version. Please provide the option for the screen to rotate to landscape. It’s just not ideal if you want to type. The graphics aren’t as nice either.

The rest is about the app as a whole. (I honestly don’t know why people are leaving reviews about individual doctors; that’s wholly inappropriate.) It’s highly useful, but there are areas of improvement. First is that the app often freezes and crashes while trying to load. Second is that none of the visit notes or other information is available to download, including attachments sent by providers, even though there is a button to do so, and this is a HIPPA protected app. As a disabled person, I frequently need access to these notes and attachments and it’s cumbersome to have them sent via paper mail when they are readily available in app and SHOULD be downloadable. I also need access to message my non-medical providers, such as internal care managers within the Select Health system, who assist with patient care, prior authorizations, and appeals, as they are a connected system and work directly with my healthcare providers.

As I drove up, there was very poor organization and very poor directions on where to go first. There were signs everywhere saying COVID-19 testing , So you go to one area and wait for 20 minutes or longer, as somebody helped you they redirect you to the back of the hospital, so after following poorly marked directions, You arrive where other AC employees are supposed to guide and direct but it seemed like they wanted to avoid eye contact and avoid anybody coming into get tested. Nothing was clearly marked, and employees would be chatting for several minutes rather than addressing vehicles, giving or taking tests. I was so unimpressed considering the billions of federal dollars put into making the system efficient. also the online portal is not very efficient either. The whole process of going through everything that is required from your Primary care, to testing, to getting results is duplicating many processes. The whole process is so inefficient, that I see many people not wanting to even get tested, which defeats the reason for testing in the first place. Patients are most contagious during the 4 days that process takes, infecting others. By the time results are gotten most people are out of the contagious stage. What a complete waste of time and effectiveness! Very unimpressed with IHC , top to bottom