Select Health +4

Much to be desired

The app’s, and website for that matter, basic functions like searching for providers and estimating cost are multi-step and typically not successful. In addition, when you log in to the app you often have to log in twice because it will say the session has expired. It should automatically end when the app is closed.

Also, services that are not actually available for Colorado are constantly advertised on the app.

Could be much better

Sadly it is not an iPad friendly app to be viewed in landscape such as the website. Would also love it if the app wasn't limited and that it could actually do what the website does as well.
I also hate that even tho I am already logged into my account, it still forces me to log into different tabs. Just use the login info that I already gave in the first place or just use Face/Touch ID. I have a password that is way too long to remember so I have to search for it every single time.
Such as the Intermountain app, I really think this app needs a new design and to feel more like from current than from a decade ago.

Resposta do desenvolvedor ,

We regret the inconvenience. We are launching a new updated app within the week and would love for you to try it out and give us some feedback. We are also working to update our authentication flow so you don't have to sign in for additional links within the app.

Developers Refuse to Fix

I’ve used this app successfully when I first got Select Health as a provider, but the app for the last year or more refuses to stay open after logging in. I’m not the only one experiencing this seeing the other recent reviews, and each dev reply to those comments is the same cookie cutter reply stating it’s been fixed when it hasn’t been, which has also been pointed out by a different recent review. The website still works well, but this mobile app is hot garbage if you can’t even use it.
Devs, fix this or remove the app, but don’t just leave an empty promise/lying comment here.

Resposta do desenvolvedor ,

Thank you for contacting SelectHealth. Previously in our testing the app was not crashing with each new release. We have now found the issue with the crashes and have corrected it in our latest release. We apologize for any inconvenience you may have experienced.