IPFS Connect 4+

The app works great and now with touch security.
However I have more than one account with IPFS (separate business) currently I have to have two logins which means I can’t use the finger login !
Also I get reminder emails for payment that doesn’t reference which account !
The programmers should get busy and write up dates for the aforementioned circumstances !

Thank you for this feedback. We always appreciate hearing from our Customers and work to turn these functions into a reality for future releases.

-IPFS

Wish this company had never taken over the previous one I had. I don’t like they’re payment options. I am very disappointed that I have to pay a convenience fee for making my payment online regardless if it’s by credit card or check. When I called to complain I got nowhere and the agent didn’t even know for sure if setting up autopay will be the way to avoid any fees, the only thing she knew for sure is to mail it in by snail mail and you have to make sure it doesn’t get lost or get their late or your paying penalties! I will be speaking to my agent and see about looking for a different carrier. What’s the point of having the app if I have to pay fees to make a payment? Ridiculous!

Hi Raquel - Unfortunately there are extra costs charged by service providers we use to process payment methods like credit cards and ACH, but we’re happy to try to help you find a better payment method to minimize any extra fees. Please email us at imperialpfs@ipfs.com with your account information and we’ll make sure you’re connected with someone who can help. –IPFS

I have the same comment which was written 1 year ago and I note the app has not been updated.
I have 2 accounts for 2 separate businesses and 2 logins.
When can we see an update that will ease my payment process?

Thanks for your review! The development team has been notified of your request. If you're having trouble with notifications or payments you may be able to work out a solution that works better for you by contacting your local IPFS branch. You can find their contact info on our website at ipfs.com/contactus