IQAir Atem Car & Desk 4+

Almost good

The app still some bugs to be worked out. The Bluetooth is weak as others stated if you leave the room does not reach. Also very upsetting I cannot register the device because the link leads to a “ no website found” answer.
I do like the other features like to be able to control the speed by phone.

Good features, but...

I like the app features, including the ability to adjust fan speeds higher than the Atem’s default fan speeds for low/medium/high, the display of current temperature and humidity, and the display of filter life, BUT Bluetooth connectivity is poor. Even with my iPhone sitting only 1 foot away, it kept disconnecting, such that firmware updates to the Atem were impossible. Only when I leaned my iPhone against my Atem could I successfully install firmware updates. I can’t use the “Smart on/off” feature because with my iPhone on my bedside table, only 3 feet away from my Atem, the connection is poor enough that my Atem keeps shutting on and off. Bummer. The only way I can reconnect with the Atem after I lose Bluetooth connection with it is to remove the app running in my iPhone’s background and re-launch the app.

Also, I have tried at least 5 times to register my device via the app. Each time I’ve filled out the form and (seeing that my device’s serial number is auto-filled for me) I hit the submit button. Each and every time, I get returned to a blank form! No indication from the app that my registration was successful.

Atem has more work to do on this app.

Developer Response ,

With the new firmware and bluetooth update you should not be having any smart on/off issues with your Atem. It might be a hardware issue, as the bluetooth signal strength is not controlled by the app. Please contact support by visiting our web site https://www.iqair.com/us/support/service-center or call 888-560-1020 to talk to a customer support specialist.

Device is a 5 Star Software is 4 star website is a 3 star

It’s a little hard to rate this. IQ Air products are incredibly great built, especially the Atem line. But everything related to software is behind hardware. Their website although good looking is hard to find the replacement filters page, info is limited, and they make no promotions, discounts or subscription options. This APP is fairly good, but sometimes you get some glitches like the APP not connecting immediately with the device, or not updating speed settings. But all these are NoT very common. That’s why I’m rating this APP 4 stars.