ITOC360
Business
Free · Designed for iPad. Not verified for macOS.
ITOC360 is an enterprise incident management and on-call response app for IT operations teams, NOC analysts, DevOps engineers, and SREs. Track alerts from your monitoring stack, acknowledge incidents, and coordinate response — all from your phone.
WHY ITOC360
Production fires don't wait. ITOC360 brings your incident workspace to your phone with a streamlined triage flow, real-time in-app updates, and multi-channel paging built for fast response.
KEY FEATURES
• Alerts from 40+ monitoring tools
Integrates end-to-end with Datadog, Zabbix, Grafana, Prometheus, New Relic, Dynatrace, Sentry, Elastic, AWS CloudWatch, Azure Monitor, Google Cloud Monitoring, Jira, GitHub, GitLab, PRTG, Site24x7, SolarWinds, Pingdom, and dozens more.
• Multi-channel paging
Email, SMS, PUSH (notification) and voice (phone) channels per user. Configure once in your profile; the system uses the right channel based on the escalation level.
• Priority-aware triage
Incidents are classified Critical, High, Medium, or Low. Filter the list to focus on what matters; your filter and sort preferences persist between sessions.
• Acknowledge, silence, reactivate
Acknowledge an incident from the detail screen. Create silences with end times to suppress noise during maintenance windows or known issues. Cancelled silences can be reactivated in one tap.
• Real-time in-app updates
Live data sync — incident state changes appear instantly across all team members' devices without a manual refresh.
• Full activity timeline
Every incident carries a timestamped history of who did what, when alerts grouped, when escalations advanced, and when state changed.
• On-call coordination
View escalation levels and recipients per incident so you know who's next in line.
• Enterprise security
Multi-Factor Authentication (TOTP), encrypted on-device credential storage (iOS Keychain), TLS in transit, and role-based access control aligned with your
organization's permissions.
• Dark & light themes
Automatic adaptation to your system theme; designed for long sessions and night shifts.
REQUIREMENTS
An active ITOC360 account, provisioned by your organization administrator, is required. The app is free; access depends on your organization's ITOC360 deployment.
SUPPORT & CONTACT
https://itoc360.com
Privacy Policy: https://itoc360.com/privacy-policy
ITOC360 is operated by ITOC360 Inc.
© 2026 ITOC360, Inc.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Whats New-v1.2.0
This update focuses on account access and security.
Sign in your way:
• Sign in with Google
• Sign in with Microsoft
• Sign in with Slack
• Forgot Password: reset your password directly from the sign-in screen — now with multi-factor authentication support for added security.
• Billing status alerts: a clear in-app banner keeps you informed if your subscription payment is past due, and a dedicated screen guides you if access is affected.
• Refined sign-in experience and behind-the-scenes stability improvements.
Thanks for using ITOC360. Keep your incidents under control.
The developer, IT Group Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- IT SERVIS TEKNOLOJI HIZMETLERI EGITIM DANISMANLIK TURIZM VE TICARET ANONIM SIRKETI
- Size
- 54.3 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © ITOC360 Inc.