Description

Put JACK Mobile in your pocket! The JACK Entertainment app is free, fun, and allows you instant access to your ClubJACK Casino and Racino loyalty programs on-the-go, as well as special mobile exclusive offers and promotions. This app lets you:
• View ClubJACK Rewards account balances
• See JACK Casino promos and restaurant info
• View upcoming JACK Cleveland and JACK Thistledown events & entertainment
• Receive special mobile offers and alerts
• Get general information and directions for all JACK Casinos and Racinos
• For VIPs, you can use the app to request your vehicle from the casino valets

This application is for entertainment purposes only. No prizes or other items of value can or will be awarded based on play.

Download the JACK Mobile app today! It's easy as 1-2-3.

What’s New

Version 3.0.48

General bug fixes and performance improvements.
We are always working on updates to improve your app experience.

Ratings and Reviews

3.8 out of 5
49 Ratings

49 Ratings

Unadulterated Truths ,

OhioPlayer

I downloaded the app a few days ago and it works well as a concise platform to view my offers, comps, and all casino promos. I had an initial problem logging in (server could not locate my account), but tried it a second time and got in easily.

I tested it real time in the casino against the kiosks and against info from the pit bosses and all info matches up in terms of player point accumulation.

The only thing that I could possibly "nitpick" about would be the refresh rates. There is a noticeable delay (t < 30s) in data update times from the servers to the kiosk versus the servers to the phone app. There are a number of factors that could influence update times such as data plans, service provider coverage, wifi strength, etc. so it is not a significant deal breaker.

cizzle96 ,

My fellow minorities

Dear my fellow minorities and middle to low class folks. Please stay away from this establishment as you are worth nothing to them. I myself am an minority who was a K member until they decided to move me down to an A member after the new year. No matter how long I was there I could never get one host to come greet me as I witnessed various non minority guests being greeted by various hosts and even my assigned host countless times. The only way I could get her to me is if I were to text her and she really did try to avoid me at all cost (I guess big black men scare her or something)? Do not fall for their promotions or whatever it is they are offering you as it’s just a ploy to get you in there and spend your hard earned dollars. If this is just a night out then by any means have fun but be careful. I could never get an answer on how come my host would never greet me after spending hours in there as a K member when that is one of the perks but I really do believe being a minority has some sort of play in that. Do what you want with this information but please do not let them drain your wallet this goes for minorities and non minorities Sincerely,
A minority college educated business (finance) major who knows how the marketing game works.

AB1111! ,

Offers show old info

To the developers: the offers keep showing outdated info.

App Privacy

The developer, JACK ENTERTAINMENT LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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