Jeeny - جين‪ي‬ 4+

I recently had the pleasure of using Jenny, a transportation company in Jordan, and I must say that my experience was exceptional. From the moment I booked my ride to the completion of the journey, everything was seamless and efficient. The drivers were punctual, professional, and knowledgeable, ensuring a safe and comfortable ride throughout. The vehicles were clean, well-maintained, and equipped with modern amenities, adding to the overall comfort of the journey. What truly impressed me was the level of customer service provided by Jenny. The staff was friendly, responsive, and went above and beyond to address any inquiries or concerns I had. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend Jenny to anyone in need of reliable transportation services in Jordan. They have certainly earned my trust and loyalty.😊🤍

Dear Customer,

Thank you so much for your review. We’re glad to hear that you enjoy your experience with our app. We’re committed to offering a great, fast and affordable service and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us - it’s always appreciated.
Jeeny

I’ve been using Jeeny for about 3 years. Most Drivers are polite and professional Nevertheless, Sometimes we face issues, unfortunately no reply from the receiver, noting that I submit my remarks via Jeremy’s application They should take care of their customers Thanks

Dear

Thank you for your feedback. We understand that it can be frustrating but we are constantly working on improving your experience. Per in mind for similar incidents and after investigation a proper action will be taken, and any penalties will be reviewed.

Please provide more details via our help center in the app.

Jeeny

I enjoyed using Jeeny, respectful drivers good cars. But at the end of my usage the application started glitching. Giving me drivers far away and giving them wrong locations and often not showing me a correct live location. And a few days ago it said driver couldn’t reach me so they cancelled the order, I was on my way in another car when the driver calls me and says he arrived when the application said the trip is cancelled. Then he got irritated when I said I left in another car and rightfully so because the application didn’t tell him anything of the situation. Then it said I had payment even though I didn’t take a ride and that was the final straw. I deleted the app and went on my trip using a different and more reliable transportation application.

Dear Valued Customer.
Thank you for your honest feedback. We understand that it can be frustrating but we are constantly working on improving your experience. It would be great if you could provide more details via our help center and we take it from there.
Jeeny