I advise no one to use JOCO E-bike for delivery. You lose your Money, they don’t have enough batteries. After 2hours your battery going down and you gotta wait for 1 hour or more to get a replacement. Every time you’re line up ( 20 peoples, 30…). JOCO it’s not a big deal.

You can definitely lose money using there bikes. They use ICON parking for there bike docks. We all know how NYC when it comes down to 24hr service with gates, if they don’t open and there’s space available, most areas won’t open the place then customer service will try to make go further from your location to dock the bike or if it’s full and most of the areas around you are full. They should’ve had a process where they could lock it in the station. Instead they make excuses, there are tracking devices on those bikes so once again no excuse. They will definitely charge you for it, most bikes need repairs they don’t follow up on those rarely. There’s no rewards program or discount for when the bike take time out your day. Meaning your at your delivery location and the bike will refuse to lock simply because most area in manhattan, network blocks the server from the phone to your bike. I had many issue like this, all they will say is for you to try to move the bike you will practically waste 30 mins doing so. Most drivers I see use it is only because there using them to get enough so they could lease the WHIZZ BIKES, which is a better choice in my opinion. If you care about your funds do not use this app get ZOOMO or WHIZZ.

Joco has great potential and could easily be one of the best e-bike services in New York. The bikes are well-maintained and the platform is easy to use.But there’s a serious issue: when your battery runs low, it’s extremely hard to find another charged bike. On top of that, there are more users than available bikes, so even if you show up early, many people leave empty-handed.A lot of us work using Joco bikes, but now we’re seriously considering buying our own bikes or switching to other services like Wifibike or JOOM that don’t have this kind of problem.If Joco fixes this system, they could be the best in NYC.But if they don’t, they’ll end up being the worst — because people will leave.

The only thing I like about this company is you’re able to get battery swaps other than that these bikes are very heavy maybe 120 pounds no shocks no disc brakes horrible tires with no traction airless tires The motor is in the front wheel make it very easy to fall on wet floor. These bikes also don’t get maintenance checks or else. Something is wrong with them and the customer brings it in to get fix