Avoid crowds, stay safe and shop from the comfort of your home. With Jumia, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.
So what exactly do you get with the Jumia app?
- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers
With the Jumia App, shop safe and convenient online!
Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!
From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!
Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.
So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:
- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right
With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!
Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.
We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.
Contact us :
Algeria ==> https://www.jumia.dz/sp-contact/
Côte d'Ivoire ==> https://www.jumia.ci/sp-contact/
Egypt ==> https://www.jumia.com.eg/sp-contact/
Ghana ==> https://www.jumia.com.gh/sp-contact/
Kenya ==> https://www.jumia.co.ke/sp-contact/
Morocco ==> https://www.jumia.ma/sp-contact/
Nigeria ==> https://www.jumia.com.ng/sp-contact/
Senegal ==> https://www.jumia.sn/sp-contact/
Tunisia ==> https://www.jumia.com.tn/sp-contact/
Uganda ==> https://www.jumia.ug/sp-contact/
South Africa ⇒ https://www.jumia.co.za/sp-contact-us/
** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.
If you encounter any of these issues, please help us and copy the page URL found and report it to email@example.com with subject "Fraudulent Ad" so that we can take the ad down.
Hello Jumia Fans!
In this new version, we have made some incremental technical updates and also improved some designs to present a more standardized and stable application for our customers.
If you like these changes, please let us know by rating and reviewing us in the App Store!
Ratings and Reviews
Jumia need to develop their app on the side of payment
Jumia need to develop their app on the side of payment. Not everybody are using debit card to purchase their product, at least they should be able to add a direct bank transfer on the app for a second option in order for non card user to send money directly for shopping via the app and boom order made easy for us.
Now let me explain. What I mean is this; on the option of using debit card, they should add bank transfer so every user can choose their respective bank and enter their account number with the total amount of the order and Jumia will debit the respective amount on the purchase.
Developer Response ,
Hello Falola! Thank you so much for taking the time to review our app. Of course all your remarks and suggestions are always welcomed. They will be forwarded to the app team.. and please be assured that we're incorporating our customers feedback to improve the app and our services in general.
Read before you download
This app isn’t perfect but it’s the best you can get right now regarding E commerce in the underdeveloped world. However, they have the same issues that plague every other third world business. Once they dominate they begin to get complacent, I ordered a cocktail shaker set today and it turned out incomplete without the shaker itself and all they could tell me was to wait about 6 days before I can hear from them regarding this issue. I went back on the app to give the order a rating it deserved only to find out the order no longer exists on the platform, so the merchant was a scammer and what’s shocking is that he/she was allowed to sell on the platform, kinda shows the level of scrutiny they give their merchants. I’ll still make my orders on Jumia, until we get a Jumia killer that is. It’ll happen eventually.
A piece of advice to anyone lucky enough to read this before downloading, do not buy any product that doesn’t have at least 5-10 verified purchase ratings on the product. This way you know that’s a legitimate seller, make sure you find out about the merchant’s ratings as well. Don’t purchase without doing this or you’ll regret it because their customer service is very poor and you’ll lose whatever’s left of your product and if luck’s on your side you might get a refund. Hopefully we get a real Jumia competitor to put these guys on their toes.
Developer Response ,
Hello! We at Jumia have a rigorous quality check process, hence this usually doesn't happen. We take your feedback and for such unfortunate instances we have an easy & quick return policy if you are unhappy with the item (click "Account" ==> "My Orders") to request a return or share your order details @: firstname.lastname@example.org
Good Service and Customer Care
Am reviewing both Jumia as a service & the App, I use the app on IOS devices and have no complaints, all my deliveries have always arrived, stuff I paid for that become out of stock before shipping,I get instant refunds, faulty products are collected -no questions asked, only once did I get a product that was different from what was advertised -a kids watch(girls), got a totally diff one from the advert pic,I simply gave it to a teenager. For now I am quite satisfied, and I am not someone easy to please.
Developer Response ,
What a wonderful review, dear user ! Thank you so much for taking the time to share it. We are honored that you have chosen us and placed your trust in our company. It has been a great pleasure serving you all these times. We hope to continue this relationship in the future with great reverence and respect 😊.
Best wishes to you, you wonderful user !
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
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The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- AFRICA ECOMMERCE SERVICES
- 61 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Arabic, French
- Age Rating
- © Jumia | Africa E-Commerce Services 2021