This application is for JustAnswer Experts to answer questions. If you have asked a question and are attempting to find your answer, please visit http://www.justanswer.com
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Fixed a defect with app crashing on attempt to attach photo or video.
General network performance improvements.
Ratings and ReviewsSee All
I am not sure why this app has no many false and deceitful ratings with people using words like “scam”. These false ratings should be eliminated immediately. This app is for use by the consultants who answer questions on behalf of JustAnswer. Anyone else who is not a consultant is unable to use the app. This app works and it works very well. Customers, meaning people who purchase the JustAnswer monthly subscription for $59/month have a totally different app they are supposed to use.
Anyone who calls this service a scam is clearly lying. I am a JustAnswer customer AND a consultant and I can tell you there is nowhere else you will be able to pay between $1 and $5 for a 7 day trial membership to get questions answered by a wide array of certified and credentialed experts. Normally lawyers charge $200/hour, IT Help is $120/hour but you get it all at JustAnswer for a $59/month subscription after the free trial period. You also have the option to purchase premium service so you can talk to someone directly or have a technician remotely connect to your computer for additional per-service engagement fees. Again all far lower than normal $100++/hr costs you would pay for legal advice or for IT Help, etc.
This is a scam
I used this app once in August. and It charged me 1$ for what they said was a one time payment for one answer and that was fine, they took about an hour to get back to me and the answer wasn’t even helpful so I just moved on with my life. But here I am 2 months later getting charged 50$!!! It never once said it would put me in a monthly membership of 50$! I called the customer service number provided to see what this was about, they weren’t very helpful. And honestly they seemed to be reading a script. I just wanted my money back since I used the website one time 2 months ago, and didn’t even get a helpful answer.
Few updates needed
Please make filters and hiding sync between web and app, or at least a way to do both on the app too separately. Also maybe a way to get notification for new questions being posted (and even better by category independently) not just priority inbox notifications.
With Family Sharing set up, up to six family members can use this app.