Kellogg Community Credit Union 4+

App just got an update and it looks great! Its faster and looks way better than the previous update. I still wish they would add support for Touch/Face ID for logging in.

I have it set up for face recognition but every so often the app completely logs me out. I have the password wrote down but when I try to put it in to log in it says my password is wrong. Had to change my password 15 times last year and already had to change it 4 times this year and Its only April. Shouldn't be getting logged out this often and have to change my password this many time. I don't have this kind of problem with any other apps. Just this stupid app. YOU NEED TO FIX THIS NOW. the security questions are a joke. I even answer them and it doesn't acknowledge its my account.

I’ve spent over two hours today trying to deposit a check whilst out of state and I’ve been unable to do so. When I click deposit, I get the spinning wheel which freezes after a couple of seconds, and then a few seconds later the entire app closes down, and I have to reopen it and sign back in. I’ve tried deleting the app and reinstalling, changing the password, using a different phone, and nothing works. I have spoken to a lovely woman at KCCU who is going to let somebody know that there’s a glitch, at least with the iOS. I hope they get it sorted soon.