This new app doesn’t have correct data in it as far as the number of classes my son has attended. The counter started over with the new app. Also, I can’t check ranking or how many classes until he levels up, etc. He believes he should have leveled up 2 classes ago and he didn’t so I thought I would check but the app gives me nothing to do that. I haven’t tried canceling and rebooking a class yet, so maybe that’s easier now, but why did they drop all of the other features. Those were nice.

I really preferred the original Parent App for many of its features — especially the progress counter, the ability to update profile pictures, and being able to check in from the parking lot before class. The new Membership App feels more focused on selling classes and memberships rather than enhancing the parent or student experience.My son especially loved being able to see his visual progress toward the next level, and that feature really motivated him. I hope future updates to the Membership App will bring back some of those Parent App features, like progress tracking, easy check-ins, and personalization options, to make it feel more family-centered again.

I understand that the potential of having parents schedule their classes and make ups via the app is great for the company. However, in this transition we lost all the great things about the other app!! Photos, trophy case, progress tracking. If nothing else maintain both apps a little better until everything is combined. The old app is glitching and falling into disrepair. The feeling of starting from scratch has only caused confusion. And I know bc I’ve been to 4 classes now, and there are only more questions. Next time please please have a better plan before pushing something new on parents, who are already busy, confused, and sleep deprived. We love kid strong, but mom does not love this new app.

The only good thing about this app compared to the old app is you can book a class directly in the app instead having to use a 2nd app to do so. However, taking away the rank chart and the child’s progress to the next class takes away all the motivation to keep going. We’ve been a member for over 3 years and was going to see it through to Omega at least, but now have no desire to. I get that the progress is still in the class summary email, but the rank chart isn’t there with the number of classes to each rank and it’s just not the same. I agree with another review that stated this was a huge setback.