KLM - Book a flight 4+

Manage trips, check in and fly

KLM Koninklijke Luchtvaart Maatschappij N.V.

Designed for iPad

    • Free

Screenshots

Description

Your journey with us starts when you open the KLM app.



With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!



BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.



MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.


GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!



YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.



STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

What’s New

Version 14.6.1

Do you have an upcoming flight? Add it to "My trips" and enjoy your refreshed trip details feature.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.

Thanks for using the KLM app!

Ratings and Reviews

4.7 out of 5
24K Ratings

24K Ratings

Ryan M ,

Pretty good app but broken

I love KLM and the app is actually pretty nice but a few things have been broken for awhile now that I’d like to see fixed before I update my review:

[ ] Airport selection on iPad in landscape shows up in a narrow unreadable column

[ ] App Support on the app page here leads to a dead link (against App Store requirements)

[ ] There’s no way to report bugs within the app or even here to help you know about these issues! Least you could do is give us an email address!

[ ] Flying blue status seems to cache for months and be out of sync in various places

[ ] When switching between fare classes in search prices are often out of sync

[ ] Fare classes often reset in search when you tweak search terms

[ ] After a couple searches airports stop populating in search until hard reset

Edit: Happy to help! Let me know when some of these get fixed and I’m happy to update my review.

Developer Response ,

Hi Ryan M,

Thank you for your review. We're sorry to hear that you had a frustrating experience on the Air France app, but we appreciate you bringing this to our attention and we are already looking at how we can improve this.

Many thanks, Air France Mobile Apps Team.

frschre ,

Skyteam and its partners

As a sky priority frequent traveler it is always interesting to see who cares about customers, and who is missing the mark. Within the skyteam partners this point is extremely apparent. Between KLM and Airfrance, for example, there are sometimes such stark differences that you have to wonder whether the partnership brings value or damages the others’ image/brand. I for one, am reconsidering. Airfrance seems to have very little ‘customer care’ common sense. This begins at the airport in paris where there is a line wtg for passport check +200 with one agent checking passports (yes, i aware that AFR is not directly responsible for immigration - but the airport process is certainly an influencing factor for airlines to improve) and continues with the boarding process (no priority boarding for business class - skypriority lines are effectively longer than the the non-priority lines). In fact, the agent INSISTED that I wait in the sky-priority line, which was 2x as long. :-(

KLM remains a preference; and as a long time skyteam member , i can only hope that AFR gets its act together, as the brand is tarnished and impacting the image of KLM.

In summary, if the AFR CEO took time at the gate front facing his customers ... maybe things would change .. or maybe not.

plaintiger ,

Membership = spam

I actually don't fly very often, and especially not since Covid came to be, and I've never set foot on a KLM plane; I just went on a binge recently where I found all the airlines the people spoke highly of and had good experiences with, and downloaded their respective apps and joined their frequent flyer programs just so I'd be ready when the day came that I did want to resume air travel. So far, of the 10 or so airlines I did this with, KLM is the only one I've noticed that makes receiving their marketing emails a condition of membership in their frequent flyer program. I am not a fan of mindless marketing emails the don't have anything to do with me other than trying to get money out of my wallet, so I looked for an "unsubscribe" link at the bottom of KLM's messages, and it came to light that the only way to stop the emails was to cancel membership in their frequent flyer program. So I did. Which means I won't be flying KLM at any time in the foreseeable future.

App Privacy

The developer, KLM Koninklijke Luchtvaart Maatschappij N.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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