Description

Everything you need to know for your journey with Lufthansa in an app: flight booking, timetable, flight status, check-in and more. Also benefit from fast access to your personal travel details and your Miles & More account. Try it!

*** FLIGHT BOOKING ***
Conveniently book Lufthansa flights to destinations worldwide using your iPhone/iPad.

*** CHECK-IN ***
Check in quickly and simply and save your boarding pass in the app to use it offline. If you use an iPhone, you can also save your boarding pass in the Apple Wallet app.

*** TRAVEL ASSISTANT ***
As the ideal travelling companion, the personal Travel Assistant shows you all the important information about your flight in compact form on one page. You will also receive direct notification of any information updates, such as boarding gate changes, via push message.

*** SIRI SHORTCUT ***
The Lufthansa app now also makes all the information relevant to your flight available as a Siri shortcut, for example your flight status, the time remaining until boarding and your boarding pass.

*** FLIGHT STATUS and PUSH MESSAGES ***
You can request arrival and departure information on all direct Lufthansa flights and have updated information on the status of your flight sent directly to your smartphone via a push message – simply activate “Local information” in your message settings.

*** MILES & MORE ***
Log into the app and you always have your account balance available, as well as the benefits of the app’s customised functions. You can directly access your service card and use it for check-in and access to the lounges at the airport.

*** SAVE YOUR DETAILS ***
Make the app your own: store your data in order to make using Lufthansa’s mobile services even faster. Passport and visa details can be quickly scanned using your camera or simply typed in. Your details will then be pre-filled for you in all the right places, for example during mobile check-in for flights to the USA or when booking a flight.

*** APPLE WATCH ***
The Lufthansa app for the Apple watch is the ideal travel assistant. It offers a quick overview of flight details, seat, the gate, the terminal, a countdown to boarding and the weather at your destination.
Further information can be found on www.lufthansa.com/Lufthansa-Apps
We will be continually expanding the functions of our app. We would be pleased to receive your feedback on this.

What’s New

Version 8.4.0

*** Electronic Bag Tag Redesign ***
This feature has been completely redesigned, now also supporting the next generation of Electronic Bag Tags.

*** General optimization and bug fixes ***

Ratings and Reviews

4.7 out of 5
15.2K Ratings

15.2K Ratings

mouch ,

Best airline app I’ve tried

I’m not a regular LH traveller as I’m based in a medium haul city that is served by short haul planes, whereas the competition uses more comfortable planes.
However I am Currently nearing the end of a trip that had many complications and changes due to COVID, an the app was always keeping me updated of changes, gate changes, luggage status, delays etc
The boarding pass updates with new gate numbers etc
Excellent app!
If I could change one thing: make the check in process a bit faster - the load screen is long...

The Doyenne ,

Why is this so BAD?!!

This has to be the worst airline app on the planet. And I should note that I downloaded this yesterday and haven’t even tried to use it at an airport for check in. This review is based purely on trying to select a seat.
- Trying to complete a seat upgrade purchase is an infinity loop of frustration that continues to prompt you to “enter all information” even though you’ve entered ever piece of information possible.
- Oh did you book a Premium ticket but that section is full so you want to see seat availability in the main cabin? Good luck. That’s not an option.
- Be prepared to get a warning that the app can’t find your reservation because your last name is different from what was used at booking....even when it’s literally the same spelling you booked with and what’s on the Lufthansa website itinerary.
- Finally, WHYYYYY am I constantly being prompted to accept cookies within an app?!!! Dear gawd leave me alone.

aao13 ,

Slow, convoluted, buggy , intrusive

The app is a drastic improvement over the web site ( i could not even checkin on Lufthansa web site from my ipad), BUT the app is slow , it has counter intuitive user interface , it could not scan my new biometric passport (US) , it still display status of the flight that completed yesterday ( no way to delete it ) , while I have difficulty adding two consequitive flights . There is also excessive and completely unnecessary amount of security checks , this is just an airline , not a freaking bank. Overall idea of the app is excelent , but the interface is convoluted , counterintuitive and buggy. Just discovered that they want to collect my personal information just to submit this review , when submitting from within the application , i am going to submit through app store and give it a one star just for that ( instead of 3 i intended originally )

Developer Response ,

Hello aao13, many thanks for taking the time to send us your feedback. It is much appreciated as you help us to improve our App. Regarding sending us your feedback, if you use the option "Your opinion about our app" via the App menu, we do not collect any personal data. By selecting "Rate App" you will be redirected to the App store. The "Feedback to Lufthansa" option directs you to the feedback form. You can then select the respective topic (not necessarily App related) and send a more detailed feedback or request to Lufthansa. For this last feedback option, personal data is collected as it may be required to respond to your feedback (e.g. for questions about existing bookings, flight disruptions, baggage etc.). I hope this clarifies. Many thanks - Natasha

App Privacy

The developer, Deutsche Lufthansa AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Search History

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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