KLM - Book a flight 4+

Manage trips, check in and fly

KLM Koninklijke Luchtvaart Maatschappij N.V.

Designed for iPad

    • Free

Screenshots

Description

Your journey with us starts when you open the KLM app.



With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!



BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.



MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.


GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!



YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.



STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

What’s New

Version 14.6.1

Do you have an upcoming flight? Add it to "My trips" and enjoy your refreshed trip details feature.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.

Thanks for using the KLM app!

Ratings and Reviews

4.7 out of 5
25.8K Ratings

25.8K Ratings

T A1 ,

Bravo

I am always assured of receiving excellent service and attention from the cabin crew. They have an engaging and pleasant manner, and seem to genuinely appreciate that passengers do have a choice.
I also like using the KLM App; it has a clean and easy to use interface.
One more thing: on one occasion l forgot my iPad on the plane and did not realize it was missing until the staff called me while in the transit lounge and handed it over to me. Bravo!

frschre ,

Skyteam and its partners

As a sky priority frequent traveler it is always interesting to see who cares about customers, and who is missing the mark. Within the skyteam partners this point is extremely apparent. Between KLM and Airfrance, for example, there are sometimes such stark differences that you have to wonder whether the partnership brings value or damages the others’ image/brand. I for one, am reconsidering. Airfrance seems to have very little ‘customer care’ common sense. This begins at the airport in paris where there is a line wtg for passport check +200 with one agent checking passports (yes, i aware that AFR is not directly responsible for immigration - but the airport process is certainly an influencing factor for airlines to improve) and continues with the boarding process (no priority boarding for business class - skypriority lines are effectively longer than the the non-priority lines). In fact, the agent INSISTED that I wait in the sky-priority line, which was 2x as long. :-(

KLM remains a preference; and as a long time skyteam member , i can only hope that AFR gets its act together, as the brand is tarnished and impacting the image of KLM.

In summary, if the AFR CEO took time at the gate front facing his customers ... maybe things would change .. or maybe not.

Landidnrkels ,

Terrible app and Incompetent staff (harsh I know)

Yeah that title is very harsh and I am hesitant but hear me out. The app had a bug. It wouldn’t let me check in. I needed to enter in basic info like gender then on the next page enter passport info. But when I finish the 2nd page, the first page cleared. We messed with it on 2 phone and 1 laptop before I called. I was on the phone for so long I literally drove to the airport, parked and went to a kiosk. Got them printed. Literally had them call as I finished. Told them I did work it out but just wanted to let them know about the bug for other people. She didn’t care. She wanted my info “I can’t help you without your flight information sir”. Fine. I did. Then she tells me there is no bug because I’m checked it. What a miracle. Except it shows that as I did it myself at the airport. She literally didn’t get my concern of the app and just letting her know. I asked if I could just talk to another worker or a supervisor. I even explained to her that she did just fine but we seem to be missing each other. She said they can’t transfer phones which I don’t believe. Just makes me very scared about this trip tomorrow.

App Privacy

The developer, KLM Koninklijke Luchtvaart Maatschappij N.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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