Manage your KnowRoaming account right from your iPhone and iPad! Add credit to your account, view your usage statistics, and check information on your call/data history in real time! The KnowRoaming app makes it easier than ever to stay on top of what you are spending while traveling.
• iOS device running iOS 8.0 or newer
• Internet connection
We update the app regularly so we can make it better for you. Get the latest version for uninterrupted KnowRoaming Services. This version includes several bug fixes and performance improvements. Thanks for using KnowRoaming!
Ratings and Reviews
I have never been able to get this app to work without endless calls to Tech Support who tweaks settings from afar. And even then it is clunky and not reliable. Never again. The two stars is because Tech Support tries, if you can reach them, which is not automatic, since half the time the app doesn’t even work once you are abroad.
I’ve used KnowRoaming for data in several countries. At first we had some fails, but I’ve learned to plan ahead and contact customer support in advance, or upon arrival. With a little communication and instruction from customer support (who are quickly responsive) I’ve been able to work through any issues. However I think you need to be a tech comfortable user to do what is asked. I still use them because I’ve worked out how to do some of the configuration (outside of the app) and for me that ends up easier (and cheaper) than purchasing a local SIM. Plus WhatsApp is free within 30 days of a balance top-up.
I travelled through England, Switzerland, Italy, Germany, Czech Republic, and Hungary over the course of a few weeks and rarely encountered problems at all. And the problems I did encounter were completely expected. For example, on New Years in a densely populated urban space, I had trouble getting decent internet speeds until I moved away from the area of activity, which isn’t uncommon. I’m not sure what everyone else here is dealing with or expecting, but I think it’s doing what it should be. It worked well for me.
With Family Sharing set up, up to six family members can use this app.