I spent a few months researching different property management softwares. The trick was to balance product quality, scaling capability, pricing, and customer service. I have to say this software did it for my company. The pricing structure is very affordable for a start up company. The product quality is great! I see the possibility of this program to adapt to the needs of a growing portfolio. The interface is extremely user friendly and the customer service is superb. I tried other softwares and it would take days to set up and link bank accounts. Landlord studio had me up and running within 24 hours!!!! Truly a gem. If you’re a price, overheads conscious company who wants to strike a balance between quality and pricing, I truly think this app hits all the points! I highly recommend it. My portfolio is 11 doors at the time I signed up with them.

Before we chose an app to help manage our rentals, we tried several other ones available through the App Store. It was important to have a cloud based app so my wife and I could both use it and update the properties. I also appreciated that I could use it on my desktop. This one was by far the best one currently on the market. I like the ability to create templates to send sms and email massages to the tenantsThere are only two complaints I have that prevented it from a 5th star. First, even though I hate accepting partial payments, it’s a fact of life and we don’t turn away any payments. Partial payments when a tenant is late already seem to confuse the app. I figured out a way to make sure it accounts for everything, but if wasn’t easy. The 2nd thing is that I would really like to see an online platform in the future where a tenant can go to a website and make their payment online. I realize they can use PayPal now and we do accept it, but having a website they could go to make a payment that was tied in with the app would be awesome.

It is awesome. I love the following features: It has mobile and website/ desktop uses. Keeps track of rental income, expenses (stores receipt in cloud for taxes), mileage and notes. Does excellent reporting stores all my PDF and jpegs of my leases, credit report, driver licenses under tenant . Also stores property documents like CC&Rs, utilities info, and items based on the property that you give out each lease. In organization it stores universal forms like lease, rental condition forms etc. Allows me to access and store on the go via mobile app and email and text stored documents. Automatic email reminders to pay rent or notify when late. And many other features. It is awesome!

I asked a very specific question about leases and my questions needs more than a 1 second response o need to interact with someone on the phone to ask a few detailed questions that cannot be articulate and Charles refuses to assist. He said to move to a different application. I have used this app for a while and have overlooked its short comings. But this is a bunch of bull to not be able to ask a detailed question. POOR CUSTOMER SERVICE. SO I guess my only question is to ask "how do I export all my data" so I can move to a company that has better support and has better tenant integration and communication. The lease documenting is very poor and the emails are not integrated. You have a very poor tenant communication tracking system. I guess they don't understand that in the states we need paper trails. Please provide details on how to export ALL my data and I will gladly go to a better platform. Charles recommends if you want a more intuitive programs go to "Buildium, Appfolio"