Lashify 4+

App suggestion

Lashify itself - a 10/10!! However, the app could use a little work.
As a buyer, when looking at each size/letter lash to buy, it would help to have a picture of the lashes on an eye as well so we can visualize what the lashes look like. They only show the lashes in the holder alone, which doesn’t really prove how they actually look like on someone.
Maybe on the lash map tab they could even add pictures here of each and every lash style being worn by itself.
Since I'm brand new to Lashify, it seems like I’m randomly guessing at which lash style I might like. However, the product itself is amazing and I’m never going back to mascara or extensions!! :)

8mm lashes for me, & 2 useful accessories.

The lashes are worthy of 5 stars. I have rated at 3 stars for 2 reasons.

First I think the lashes are a little over priced since when gently pulling out the lashes from the holder with my fingers as instructed, I end up damaging lashes. I prefer the shorter lashes & they are harder to remove from the oval holder than longer ones. Damaged lashes increase the cost, of course.

Secondly, I’ve had problems with the glue. My first order contained a tube of the whisper light flexible bond (white but dries to transparent). Upon opening the tube for the first time, it was so dense & dried I got little from the tube. A week later the applicator broke off in the tube. I re-ordered the glue but it thickened very quickly despite my being paranoid about immediately tightening the cap after every application. Here again it’s expensive for the limited times it can be used. I do live in the desert, but very educated about uncapped products.

That said, I love the lashes. I use the 8mm only which are longer than my own. I am older so I think they look more natural on me. Besides, anything longer hits my sunglasses. Even the shorter lashes make a noticeable difference.

Two accessories I have found very useful: the lash pad (I no longer lose lashes during application or cleaning), and the small 4-way partitioned travel case (space so important for small carry-ones).

The product is great but worst app ever!!

This is absolutely the worst shopping app I have ever used! No access to saved shipping information (you literally have to put your address in every time!) No access to previous shopping history of purchased products - no ability to re-order! In fact, it is basically an empty dummy catalog that leads you to a website to order!!!! Therefore, none of your data is actually propagated into the app! The entire purpose of an app is to be able to shop and order! Nothing can actually be completed within the app. These are simply basic shopping tools that are missing! Why even have an app if it is useless!!!! Why not just make users go to a website directly via their phones rather than have users go through 20 minutes of adding data to a dummy app that won’t save or propagate data anyway? I’m just absolutely shocked that this app is actually in the App Store! Whoever is in charge of their tech department is incompetent!!! What a shame, this will kill their business and they have such a great product.

Developer Response ,

Hi Kimmie,

It sounds like you are having an unusual experience. The Lashify app supports saved shipping addresses, ordering, past order details, and shopping which have all been used by thousands of customers successfully. Can you please email app@lashify.com so we can dive into this further and make sure you are getting the quality experience you expect?

Thanks,
Lashify Support