Manage your student loans simply and confidently right from your mobile phone. The Launch app allows you to view your monthly statements, make payments, update your contact information and much more.
• View your monthly statements and payment history
• Make a one-time payment or setup recurring payments
• Setup and manage your bank accounts
• View a summary of your loan accounts
• Check loan balances, interest rates, outstanding principal and interest
• Update your contact information
• Contact the Launch Team via phone or email
CREATE YOUR ACCOUNT
If you’re already registered on the Launch Servicing Borrower Portal, just login to the mobile app using your existing user credentials. Your co-signer can also login and manage accounts.
Activate Touch ID to log in even faster!
Your information is secure and we take the protection of your account very seriously.
• Multi-factor authentication
• Communication preference changes
Ratings and Reviews
Being a relatively new user, I find the app easy to use. For me personally, I feel it takes too many steps to get where I want to go.
•When I make a one-time pymt, I would like it to be easier to find how much of one-time pymt. is principle & how much is interest.
•Or fewer steps to get to one-time pymt.
I am sure w/ more exposure, I will get faster.
Despise the website on phone browser and this app
I’ve never had a smooth log in experience here nor the web browser on the phone. My passwords are always stated incorrect and only let me log in when I reset password and then log in with the new password just recently created. I’ve even saved my password recently on my phone so it would automatically log in and that didn’t work, input the password that I most recently changed to just to log in and STILL DID NOT WORK. Now I’m locked out again for the third time now since I’ve been making payments. I just wanna pay! Don’t yall want my money 🙄.
Just to add my review is only for browser from phone experience as this app probably worked for me once that’s it.
Cannot fix recurring payment
I have tried to set-up a recurring payment for nth time and still never payments get processed, and then shows my account is past due and automatically deletes the recurring payment.
To prove, I have emails from every time I have set up a recurring payment. I spoke with an associate once and I was confirmed that on their end she did not see a recurring payment and was unsure why that happened.
Secondly, I have a debit card attached for the payment and when I tried to make a one time payment, it failed multiple times but with the same card details I gave it to associate it went thru. Associate also confirmed she sees the transaction declined but couldn’t understand why that was happening.
I am highly frustrated with this service group. I am expediting on my payments to close my account ASAP.
In the first place I never chose them for the service but was transferred as stupid STILT decided to close their business and transfer the loan to random company.
Developer Response ,
Thank-you for taking the time to write a review. We appreciate your feedback and apologize you are having some issues. Please contact us at your earliest convenience so that we may look into this matter for you. You may reach us at: 877-354-2629 (8-5p.m. CST) or email: email@example.com.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Launch Servicing, LLC.
- 92.4 MB
- Requires iOS 10.2 or later.
- iPod touch
- Requires iOS 10.2 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Age Rating
- © 2019 Launch Servicing. All Rights Reserved.