LAUNCH Servicing 4+

Manage Your Student Loans

Launch Servicing LLC

Designed for iPhone

    • 4.7 • 3.6K Ratings
    • Free

iPhone Screenshots


Manage your student loans simply and confidently right from your mobile phone. The Launch app allows you to view your monthly statements, make payments, update your contact information and much more.

• View your monthly statements and payment history
• Make a one-time payment or setup recurring payments
• Setup and manage your bank accounts
• View a summary of your loan accounts
• Check loan balances, interest rates, outstanding principal and interest
• Update your contact information
• Contact the Launch Team via phone or email

If you’re already registered on the Launch Servicing Borrower Portal, just login to the mobile app using your existing user credentials. Your co-signer can also login and manage accounts.

Activate Touch ID to log in even faster!

Your information is secure and we take the protection of your account very seriously.

What’s New

Version 2.7.5

• Multi-factor authentication
• Communication preference changes
• Privacy policy changes

Ratings and Reviews

4.7 out of 5
3.6K Ratings

3.6K Ratings

nesrochelle ,

Love this set up!

I’m currently back in school which mean I took out a little loan to help me pay for it.. I love the fact I can set up my payments through this app so easily. It’s very user friends and I need no help setting up my account. Highly recommended!

Developer Response ,

Thank-you so much for taking the time to review our Launch app! We appreciate your feedback and we are thrilled to hear that it's easy to use.

A.Savjani ,

Cannot fix recurring payment

I have tried to set-up a recurring payment for nth time and still never payments get processed, and then shows my account is past due and automatically deletes the recurring payment.

To prove, I have emails from every time I have set up a recurring payment. I spoke with an associate once and I was confirmed that on their end she did not see a recurring payment and was unsure why that happened.

Secondly, I have a debit card attached for the payment and when I tried to make a one time payment, it failed multiple times but with the same card details I gave it to associate it went thru. Associate also confirmed she sees the transaction declined but couldn’t understand why that was happening.

I am highly frustrated with this service group. I am expediting on my payments to close my account ASAP.

In the first place I never chose them for the service but was transferred as stupid STILT decided to close their business and transfer the loan to random company.

Developer Response ,

Thank-you for taking the time to write a review. We appreciate your feedback and apologize you are having some issues. Please contact us at your earliest convenience so that we may look into this matter for you. You may reach us at: 877-354-2629 (8-5p.m. CST) or email:

allengoldenjr ,

Perpetual log in failures

I don’t know if anyone else is having this same issue, but when I set up my account on the launch website, I saved my log in information so that when I went to log in on the app, it would give me the option to use my saved log in info from the website…. But that info never works. It keeps saying that my info is invalid, but on safari that very same info logs me in…. So I haven’t actually been able to use this app in the 3 months I’ve had it.

Developer Response ,

Hello-Thank you for your feedback. Our mobile app is currently only for customers with loans. Unfortunately at this time, we do not support ISA's via our mobile app. Someone from our team should be reaching out to you shortly to discuss this further with you. Or you may call our customer service center at 877-354-2629. Thank you again! Take Care.

App Privacy

The developer, Launch Servicing LLC, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

You Might Also Like