Laurel Road 17+

Banking & Lending


Designed for iPhone

    • 3.4 • 66 Ratings
    • Free

iPhone Screenshots


Get fast, easy access to all your Laurel Road accounts in one convenient place. Bank securely with the Laurel Road Mobile app: view your account balances, monitor your credit score, send and receive money with Zelle®, deposit checks, manage your bill payments, and more—all available 24/7, right from your mobile device.

Manage your accounts

• Review activity in all your accounts: checking, savings, student loans, credit card, mortgage, and personal loans
• Get a quick view of your account balances
• Deposit checks with mobile check deposit
• View and redeem credit card rewards
• Access your account statements and tax forms

Convenient mobile payments

• Send and receive money with Zelle®
• Manage bill payees and schedule or edit bill payments
• View and manage automatic payments
• Transfer money between your accounts or add an external transfer account

Find a no-fee ATM

• Find a free withdrawal ATM. Search for an ATM from more than 1,100 KeyBank ATMs and 40,000 Allpoint ATMs nationwide
• Use the ATM locator to search by your current location, address, or ZIP code

Bank safely and securely
• Sign in securely with biometrics or 2-factor authentication
• User ID and password required to access banking app†
• We never store personal or account information on your phone
• All transactions are encrypted with the same secure technology as Laurel Road online banking

More details

• Laurel Road is free – your mobile carrier’s message and data rates may apply
• Compatible with iOS 11.0 or higher
• Deposit products offered by KeyBank N.A., Member FDIC
• For questions about the mobile banking app or if you need assistance, please call 1-833-HCP-BANK (427-2265); TDD/TTY: 1-800-539-8336.

Important Disclosures

† Anyone can download, but you must be enrolled in Laurel Road Online Banking to use the app.

iPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2021 KeyCorp. Member FDIC.

What’s New

Version 1.0.11

• Updates to maintain your security
• Bug Fixes

Thank you for using the Laurel Road app!

Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Ratings and Reviews

3.4 out of 5
66 Ratings

66 Ratings

9655904! ,

Decent app overall

I wish there was an option to cancel transactions you submitted by accident

Notegivver ,

Painful Banking Experience

Laurel Road has seemed to lose my last two direct deposit paychecks. After multiple phone calls with them and my HR talking to them as well, the issue is still not resolved and I have not received the paychecks. Laurel Road still says they do not see it after my HR calling them directly and confirming correct routing and bank account info.

Some key features are missing on the app such as just an area where we could find the number for customer support for the banking and loans. Had to search that out myself.

Processing of transactions and transfers in general seem very slow with this bank. Will edit again if anything gets resolved.

Abreadloaf ,

Delays everywhere

I am surprised with how long posting of updated balances takes. The available balance is usually days behind, leading to all sorts of confusion and frustration. The delays in transfers to other banks is also days longer than for other banks. This is the least convenient online banking experience I have had. I would stop using this app today and for good if it didn’t provide such a reduction in my interest rate.

Developer Response ,

I am sorry we fell short of your expectations with our online platform. Standard holds and posting times are applied similar to other banks, please let us know if you are having any other difficulties by calling us at 833-427-2265.

App Privacy

The developer, KeyBank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

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