Lean Library 4+

Why couldn't I update? App Store told me I could.

Hello,


Thanks for your feedback and we are sorry to hear this.   



In order to investigate this a bit more, we will need some more details about your Mac set-up and the version of the extension you were using, when updating the extension.



Please contact us at support@leanlibrary.com and we would be very happy to look into this and help resolve it for you 


Best wishes
Lean Library team

Requires the following permissions:
"Can read sensitive information from webpages, including passwords, phone numbers, and credit cards on all webpages."

This is severe. I refuse to give this app access to all my passwords.

Hello,

Thanks for reaching out to us and we understand your concerns. With some of our core features (eBooks alternatives, article alternatives, highlight and search), our extension does require a few details to provide you with a seamless service. 



In order to function, the extension needs to scrape the page for academic material IDs (like ISBN and DOI) and based on this information you getting redirected to a full text location.  We can assure you, we do not collect any personal data and we also use highly advanced regular expressions when scraping the pages to make sure our extension only picks up DOIs and ISBNs.
 


You can find more information about our data privacy commitment on our website : https://www.leanlibrary.com/data-privacy/ 

Best wishes
Lean Library team

I would give it more stars if it could install, but it just hangs. It says it needs Safari 14.0, but I have Safari 14.0.

Hello there,
I am sorry to hear about the inconvenience this is causing you.


Unfortunately, Safari update has been problematic. We have received a few more reports on the same issue and we have been investigating this with Apple. We found out what happens is that during the macOS / Safari update, some files were incorrectly left from the previous version, and that is why the extension does not work and it cannot be reinstalled properly. We have identified BigSur reinstall to be the only way to fix it for now, until a follow-up update does not come from Apple, which fixes this issue.


I am sorry for not being able to provide you with a better solution. Unfortunately, as the issue is with the Apple updates. In this case, please kindly consider using the extension in any other major browsers, as they should work without any issue (Chrome, Firefox, Opera, EDGE).


I hope this issue will be fixed soon.


Kind regards,
Clare