LEAN (UnitedHealthcare‪)‬ 12+

Name: LEAN (UnitedHealthcare)
Rating: 3.3 (20 reviews)
Author: United HealthCare Services, Inc.

United HealthCare Services, Inc.

- 3.3 • 20 个评分

- 免费

简介

UnitedHealthcare® LEAN™ is an electronic Medicare enrollment tool for UnitedHealthcare sales agents. LEAN helps licensed sales agents (ISR, ICA and EDC/FMO) assist consumers with the enrollment process by providing an easy-to-use electronic version of the Medicare application for all major UnitedHealthcare plans, including Medicare Supplement.

2021年8月14日

版本 2.0

Minor bug fixes and improvements

3.3（满分 5 分）

20 个评分

Did not work today

Captured SOA, enrollment, and HRA with client in an area with no internet service. Thought no problem, I have 24 hrs to sync it. But the sync kept failing. Chat with PHD told me to clear the cache on the app in settings… which wiped everything I was trying to sync out. Back to the drawing board. I will say the app normally does work for me and I love it.

Lean app

I have only used lean on my iPhone and there are quite a few formatting problems. Trying to scroll through the different steps is troublesome. A paragraph for the opt in for paperless material covers up the three slots you are supposed to put in their birthdate, so it takes me a couple taps on each one to actually hit the right spot to open up the option to select their month, day, and year. Overall it works as I have successfully submitted application on it, but it could definitely be optimized for iPhone.

Does not sync

The Lean app does not sync your applications properly. Once you call the phd, they have little knowledge on how to fix such a crucial problem. So far, I have three applications holding time, effort, gas, and inconvenience to a client because of this issue.