LeapFrog Baby Care 4+

Used the Owlet camera/app for about two years. It was good but the app was buggy and camera quality was subpar. Bought this to try with my second child and the camera quality is really good. App has good functionality and after about a month, I have no big complaints other than the app cannot run in background. Which is absolutely absurd to me. With the Owlet, I could run the app on my phone and go out to work in the yard and hear my son in my headphones while listening to music etc. For this reason, the app is no better than the dedicated monitor, at least for my purposes. Maybe I am missing something but that should be a no-brainer, standard feature for a product like this.

Thank you for your feedback regarding the absence of background mode in the LeapFrog app. We appreciate your suggestion and understand that this feature is important to you. At this time, we do not have background mode implemented in our app. However, we are constantly working to improve our product and your feedback is valuable to us. We will take your suggestion into consideration as we plan future updates. We encourage you to continue using our app and please do not hesitate to contact us if you have any further questions or concerns. Thank you for using our product.

I absolutely love this app however 2 things that would greatly improve it is dark mode for sure. Very bright in the middle of the night. But more importantly for me, volume control. When I open the app to see my daughter on the app, I can lower the volume but there’s no way to make it completely silent (so when I’m trying to get my new baby to sleep and she’s playing loudly I can’t silence it on my phone, only the monitor). Even if my phone is on silent there’s no way to make viewing the camera completely silent. The volume level will stop at the lowest setting but never goes silent. So annoying.

Please contact our customer support team at 1-800-717-6031 or by email at https://leapfrogbabycare.com/support_form. We look forward to hearing from you.

Would love it if you could release a dark mode for this app!

Thank you for your feedback regarding the absence of dark mode in the LeapFrog app. We appreciate your suggestion and understand that this feature is important to you. At this time, we do not have dark mode implemented in our app. However, we are constantly working to improve our product and your feedback is valuable to us. We will take your suggestion into consideration as we plan future updates. We encourage you to continue using our app and please do not hesitate to contact us if you have any further questions or concerns. Thank you for using our product.