Maybe I would’ve paid a onetime fee, but monthly is greedy. The LG ThinQ app is LG’s official app and it’s FREE when you sign up. It comes with a digital remote control and way more!!! 5 stars because your app works and is good, but 1 star for charging monthly for a free feature LG provides.

The fact they expect you to pay a monthly subscription for a remote is absurd…. For $4 a month I can literally buy a new remote every 3 months. Not sure why anybody would pay a monthly subscription for this garbage app. Don’t do it. If you’re in a pinch you can actually walk over to your TV and use the buttons to make things happen. Wild thought, I know but believe me it’s better than $4 a month.

I bought the product, stop trying to steal from your customers with obnoxious monthly fee money grabs in the form of a trash remote app. When companies act this way they lose future customers, this is just bad business practice by a company more interested in this year’s bottom line than long term success. Don’t expect me to buy LG for my next appliance purchases.

This is crazy. My LG magic remote does not work. There is no way to program any other remote to the tv either. So I tried this app. You can’t click a button without it in your face about purchases. My tv is useless now. I can’t use it because the remote doesn’t work and I can’t program a remote to it. I’m not paying per month to use a slow tv. LG, step up your game.