LG Telepresence 4+

LG Electronics, Inc.

    • Free

Screenshots

Description

Telepresence - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads).

Below are the necessary steps to use VisualSupport - RemoteCall.

Test Instruction:
[ PC Side ]
1. RemoteCall Install (Windows 10 PC Application)
A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download
2. Download the RemoteCall Installer.
3. Run the RemoteCall Installer.
4. Once installed, run RemoteCall.
A. After that, run the program
B. Please refer manual(page4 ~ 5)
C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
5. Enter the user ID and password, then click ‘Login’.
A. ID: appletest01
B. PW: 222222
6. Click 'Start'
7. Standby to Connect.

[ Mobile Side ]
1. Launch the App
A. Tap the ‘LG Telepresence’ icon to launch the application
2. Enter the 6-Digit Connection Code
A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’
3. Tap ‘Agree’ to continue.
A. Please refer manual(page7 ~ 8)
B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf

For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below.

1. RemoteCall Installer (PC Application)
A. URL: https://telepresence.lge.com:8080/viewer/download
2. User Manual (For Testing Purposes)
A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
3. Demo Video
A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing
4. DemoAccount(PC app ID/PW)
A. ID : appletest01
B. PW : 222222

What’s New

Version 6.0.15007

- Other minor bug fixes

App Privacy

The developer, LG Electronics, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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