TELUS Health One 4+

I love this app!

I use LifeWorks to stay connected and well at work. Love all the well-being content and podcasts. It also allows me to get cash back for shopping I would do anyway. When I’m traveling I can open the app and click on a colleague to reach them via phone. Lots of great features!

Mediocre, solid meh

Signed up for LifeWorks at work last week and was pumped about the steps challenge starting today. I figured I’d download the app so I could sync my Runkeeper app to it (like it says you can do online) and that feature is nowhere to be found. Also, no information about the challenge I signed up for - screen shots on the App Store show it should be part of the deal.

Gave it a shot and tried to fill out my profile. Tried to change the birthdate and it’s stuck on January 1, 1970. The jobs I came to accomplish were not able to be done. Flow of the app is clumsy and the back button takes you to the top of the previous page. Irritating because then you have to scroll through the million irrelevant articles to find where you were.

The positive: there’s a bunch of content that would be useful to some people.

Developer Response ,

Hello, thanks for your comment. If you haven't already, please contact us a support@lifeworks.com so we can help.

Can’t get accurate step amounts

I have tried on both my iPhone and my iPad and neither can properly update this app with my Fitbit steps. On a day my Fitbit said I had 9000 steps, LifeWorks downloaded as 5000. Same for other days. Maddening.

I’ve found it will only update from my Apple Health, which takes steps off my phone only. My phone is sitting on the counter usually and is a much lower step amount.

I want to use my Fitbit in the LifeWorks Challenge but no amount of of unhooking and re-hooking my Fitbit does anything.

Developer Response ,

Hello, we're sorry you're having this issue. If you haven't already, please contact us at support@lifeworks.com so we can we can help.