Want a quick and easy way to manage your benefits, personal health insurance, and retirement and savings plans? With the my Sun Life mobile app, you can submit claims, find a health-care provider, manage your workplace retirement savings and view your personal investment and insurance products anytime, on the go.
Depending on your Sun Life plan, contract or account, you can:
* Find the benefits, insurance and health information that matters most to you
* Submit medical and dental claims for instant processing and easily check their status
* Find out what your medical plan covers
* Send some documents by snapping a photo
* Have your coverage cards handy wherever you go
* Check your health spending and personal spending account balances
* View details of most of your personal insurance policies
Easily manage your investments – including your workplace, personal mutual fund and segregated fund products.
* Check your balances, view your investment transaction history and see how your workplace investment plans, products and funds are performing over time
* Contribute to your workplace retirement and savings plans when it's convenient for you
* Send us a photo of forms we may need such as name, address and banking changes, void cheques, and more
* Eligible plan members can direct health claim payments to selected savings products
Take advantage of extra tools offered on the app, such as:
* See which health-care professionals offer virtual services with the “virtual visits” icon and submit with the virtual visit selection
* Provider search: search for health-care providers in your area such as psychologists, dentists, chiropractors and book appointments with them. Refine your search based on ratings provided by other Sun Life Clients (15M+ ratings), cost information, name and more
* Book online appointments with some paramedical providers
* Drug lookup tool: Find information on medications, including lower-cost alternatives and coverage details
* Receive tips to help you save money on your next claim
* Find innovative health-care options in our Marketplace. From mental health resources to eyewear to fitness options and more, look for discounts and special offers
* Keep up with product and service updates, special offers and helpful reminders by viewing ‘My Notifications’
Quickly reach us so we can help answer your questions.
* Get help faster by calling us from within the app – we’ll have your plan, policy or contract details ready to go
* Easily connect with your advisor
* Follow your advisor on social media
You’ll need a valid sign-in ID and password to use the app. Register directly from the app or at mysunlife.ca.
For more information, visit sunlife.ca/mobile.
Note: Data charges may apply when using this app.
If you are not able to use the app, you can still view your account information by signing in to mysunlife.ca, or contacting us at 1-877-SUN-LIFE (1-877-786-5433). We’re here to help.
Any use of this application is subject to the terms of the End User License Agreement available on mysunlife.ca/mobilelicence.
• Improvements so you can enjoy a better my Sun Life mobile app experience
Ratings and ReviewsSee All
It's an efficient app, especially to submit claims. The only thing is that they need to update the providers list, as some of their info is not the current one (addresses for example).
Claims settlements clunky and frustrating
The app states don’t upload documents (like a prescription) unless asked and then it’s submitted. But every single time, the claim is rejected because you’re asked to submit a prescription online in the app AFTER having submitted your claim. And why does one have to resubmit copies of prescriptions for the same medical service treatment type each time? Why can’t we save copies of prescriptions on our online file so SunLife can access them instead of having to submit them every. single. time! Frustrating.
Would just like to mention the great service I always receive when calling into Sunlife. No matter the department, the agents are always knowledgeable, efficient and respectful. They understand the clients needs and provide easy, effective solutions when required.
- Sun Life Assurance Company of Canada
- 160.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © Sun Life Assurance Company of Canada. All rights reserved.
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With Family Sharing set up, up to six family members can use this app.