Liigu mobility 4+

I used Liigu to rent a car while staying in Estonia for several days with my partner. It was my favorite car rental experience. No waiting, great customer support and a brand new car. Can’t recommend it enough.

Thank you Khamenei, for your review! We are so happy to hear that Liigu's contactless car rental has been your favourite rental yet. Looking forward to seeing you again!

I picked up my car in the middle of the night. It was parked in an unlit parking lot at the side of a hill so I had to use my phone to see any damage and couldn’t access the front of the car except by leaning over from the side. They later charged me about 200 bucks for a 1 inch scratch on the *underside* of the front bumper, plus a 45 euro administrative fee. I did not cause this scratch, and there’s no way I could have seen it except in bright daylight with full access to the front of the car and getting down on my belly. Its a ludicrously stringent policy and they probably choose dark parking lots just to make it easier to overcharge people for damage they didn’t cause. I won’t rent from them again and recommend you don’t either unless you want to get charged for damage other people caused or for every tiny scratch from gravel or the like.

Hello,

We're sorry to hear about your dissatisfaction with the outcome of your rental experience. At Liigu, we aim for transparency and fairness in our damage assessment practices. We understand that inspecting a vehicle in suboptimal lighting is challenging, and we take such concerns seriously as they help us continually refine our processes.

While our policy emphasizes the importance of diligent vehicle inspection by customers, we are actively exploring ways to improve the accessibility and conditions of vehicle pickup locations to aid in this process.

We value your feedback, as it is crucial for our ongoing efforts to enhance service quality and customer satisfaction.

Thank you for bringing this to our attention.

Best regards,
Jennifer from Liigu

Easy to use, reliable, and intuitive.

Dear Dave, Thank you so much for your review. We try our best to make the Liigu app easy to use, intuitive, and reliable. Our developers' team tests and makes improvements daily, and your words are super motivating for us. We hope to see you again renting with us.