Lingopie: Language Learning 12+

Outstanding! Phenomenal! Ausgezeichnet!

I am literally speechless. I mean this app is one-of-a-kind! You get the subtitles, AND you can press on the words you don’t know, AND they get automatically added to a list to review later? I mean this app is so versatile it is insane! Then it lets you review new vocabulary by playing the part of the video/movie where you added it so you can see it in context? Yes! I mean, insanely brilliant!!! It loops parts you want to hear over and over again. When logged in to website, you can see the lines of dialog just passed and the lines coming next. Brilliant! You can pause, switch languages, on and on and on and on! I am love with Lingopie! Exactly what I was looking for to learn not just one language but more! So easy! Insane! Did I just die and go to foreign language heaven?? Now you gotta do JAPANESE, please! Lingopie, I love you!

OK Content, Bad Customer Service

UPDATE: the developers of this app reached out, apologized, and issued a refund. I don’t think customers should have to write a bad review to get a dignified response, but I did want to provide an update and give them credit for ultimately resolving things fairly.

The shows they offer in German are fine but not particularly entertaining - the kind of off-brand stuff you would have rented at the library as a kid, or watched in German class in high school. Worth a 3- or 3.5-star rating. However, the customer service was 1-star. I cancelled after my first month but noticed two months later that they kept charging me. When I inquired, they said there appeared to another account under my name with a typo in my email address. Probably some kind of error on my end, I’ll take full ownership for that. But, given that it was clearly a mistake and the fact that I hadn’t used the service since cancelling, I would expect some kind of offer to refund all or a portion of the accidental charges. I asked kindly for that and was offered nothing. The customer service rep instead referred me to their T’s & C’s and claimed there was no way around it. Long story short: OK product, less than OK customer service from a company that clearly care more about holding onto $24 than they do about making a good impression on their customers.

Developer Response ,

Hello EpicV27, we are really sorry to hear about this. Your account has already been refunded, please allow up to 10 business days for the transactions to go through.

Incredible potential, but a bit buggy

Currently, I’m learning Spanish & French and utilize dozens of resources to integrate both languages into my daily life for learning. When I watch content in those languages, Lingopie is one of my favorite options, so much so I became a paid subscriber. I really enjoy the concept and offering of Lingopie however I feel as though every session on Lingopie that I’ve done, my experience is rarely smooth. Sometimes the subtitles don’t “fully” work. There will be a prompt to click it, but sometimes the add button disappears or it’s just unclickable. Sometimes the subtitles completely disappear, but the full script on the right screen stays, which is unfortunate because when that feature works I enjoy the option of quickly adding what I see on the screen. Sometimes integrating into Netflix/Disney takes two or three times of logging in, and I wish we could watch Disney and Netflix shows via the app, too. Overall, there’s always some issues with the app and desktop versions. I will say when using it on my tv via the Lingopie tv app there hasn’t been too much of an issue. I’m really excited to see these small (but kind of annoying issues) resolved because it’s a cool concept. But I’m not sure I’ll renew if they’re not fixed 😪

Developer Response ,

Hi there! Thanks so much for sharing your detailed feedback – it’s really helpful to hear about your experience. We’re thrilled that you enjoy the concept of Lingopie and that it’s become one of your go-to resources for learning Spanish and French! It sounds like you’ve had some great moments with the platform, but I completely understand your frustration with the technical issues. Please feel free to reach out if you encounter any more issues, and thanks again for being a part of our community!