Linkriva

Remote support for your phone

Only for iPhone

Free

iPhone

Your support company calls, you answer with one tap, and they talk you through the fix. They see your screen only when you accept, and can never control your phone. Linkriva connects you directly to your support company - no per-call meeting links, no session codes to read out, no waiting on hold. Your technician can call you, chat with you, and with your permission see your screen and talk you through the fix while you watch. HOW IT WORKS Your support company sends you an invitation link, or emails you a connection code. Open the link, or enter the code with your email address - either way you confirm your email once and you are connected. Your technician can then reach you whenever you need help, even when the app is closed. SEVERAL SUPPORT COMPANIES, ONE PHONE If you deal with more than one support provider, each one invites you separately. Switch between them whenever you like. A company can only reach you after you have opened its invitation link or entered the code it gave you. CALLS THAT RING PROPERLY An incoming support call rings like a phone call, on your lock screen. Answer or decline. SHARE YOUR SCREEN WHEN YOU CHOOSE Screen sharing starts only when you accept it, and you can stop it at any time. Your screen is view-only: your technician can see it and talk you through the fix, but cannot touch your device. YOUR PRIVACY Calls and screen sharing travel directly between you and your technician wherever the network allows, and we keep no copy of them on our servers. Nothing is captured outside a session you accepted. Calls may be monitored or recorded by your support company for quality and training - the app tells you when a call connects. IN ENGLISH AND ARABIC Fully translated, with right-to-left text. Linkriva is provided through your support company. You will need an invitation link or a connection code from them to use the app. There are no subscriptions and nothing to buy inside the app. Privacy policy: https://portal.linkriva.com/privacy

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Invitation links now open the right company. Tapping a company's invitation link on iPhone used to open the app with nothing attached, so you arrived connected to no one. The link now takes you straight into the company that sent it, and the backup link on the invitation page opens the app as well. The phone rings while the app is in the background. A call used to reach you reliably only when the app was fully closed or the screen was locked. Now it rings when the app is open behind something else too. Answering from the lock screen connects the call. Tap to answer and you are through. You no longer have to unlock the phone and open the app first. A declined call now ends for the technician too. When you decline a call, or the technician cancels it, the ringing stops at both ends instead of carrying on. Messages during a call or screen share. A new Messages button lets you read and reply to chat while a call or screen share is running, without dropping it. Also fixed - The app could answer a call by itself, with nobody touching the phone. - The incoming-call banner could stay on screen on top of a call you were already on. - After using chat, the keyboard could cover the Stop and Hang up buttons. Unchanged, as always: screen sharing starts only after you accept it, you can stop it at any moment, and it is view-only - your technician can see your screen to guide you, never control your phone.

The developer, KERA ANN BROWN, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
KERA ANN BROWN
Size
38.4 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
  • iPhone
    Requires iOS 15.1 or later.
  • iPod touch
    Requires iOS 15.1 or later.
Languages
English
Age Rating
4+
Copyright
© 2026 Linkriva