Linq - Digital Business Card 4+

Fast, Affordable, and a Quality Product

Linq made me do something I’ve never done before. I contacted customer support just to find out where they would like me to leave a review. Because Linq is so far amazing (shout out to Barrett for directing me to the App Store to leave a review!)

So, I run a small business and I really wanted NFC business cards. After some browsing I found Linq was one of the more affordable options so I ordered a custom-printed card. Standard shipping. Four days later it’s here and works great! The card works exactly as expected, just tap the phone to it and it scans. The app was so easy to set up and I want to order more cards. I don’t even have other employees. I just want more of those awesome cards.

Four days?? For a custom printed product? Not to mention that the print looks very nice and the card feels like a good quality of plastic, not something that will break easily in my pocket. But four days is insanely fast, especially for such a great product and user experience. So five stars all the way, I’m extremely pleased with Linq and it looks like many others feel the same way!

Sneaky cancellation practices? Edit: Not so sneaky

I tried to cancel this subscription 2 months ago. They make it so difficult to cancel. I tried the app and the web page, account management and nothing. I even went to my subscriptions page on my phone and it didn't show up even though i was charged TODAY. Seems to me they're banking on people downloading not using and then getting an extra few months out of them by making the cancelation process so hard. I STILL haven't been able to find a way to cancel it without canceling all my cards and getting new one. Sad business practices.

Edit: apparently i signed up in a way that didn't store the subscription on my phone. Linq was VERY quick after this review to cancel refund and explain what had happened. The CEO even emailed me to make sure it was resolved. I assumed the worst out of a tech company and i ate my words. They did right bye me in the end.

Developer Response ,

Hey, sorry to hear you had some trouble. We do not purposefully make it difficult to cancel any of our subscriptions. If you subscribed on our web app you can cancel using the website. If you subscribed in our mobile app you can cancel by going to the App Store app on your phone and managing your subscriptions there. If you have any more questions please reach out to our support via support@linqapp.com and we will respond promptly. Thanks!

Innovative, Relevant, and Wildly Convenient

I work for a nonprofit community behavioral health clinic supervising a team of intensive services care managers. We serve several rural counties in our area which means one of my most important roles is building and maintaining community partnerships with schools, other behavioral health providers, physical health providers and specialists, juvenile courts, DCS and other social services entities, etc. Linq is my FAVORITE tool to aid me in these endeavors because of its convenience, reliability, and ease of access. This is a GENIUS concept. The developers as well as their customer service team are top tier. Excellent products and execution all around. Thank you, Linq, for helping me and my team make real impacts in the lives of our neighbors who need it most!