• Bug fixes and incremental improvements.
Ratings and Reviews
Simple & Easy to Use
I don’t know what kind of idiots write all these one star reviews either complaining about terrible purchase experiences or complaining about fees. I purchased tickets to two concerts within the past month and both purchases were very smooth. I mean, the one took a little bit of effort since tickets just went on sale, but that makes sense - of course a purchase is going to take some effort when other people are going for the same tickets you want. And EVERY ticket has fees, no matter what site, app, or show you’re seeing. But all in all, everything makes sense, and Id recommended using the app to anyone.
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.)
And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period.
How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
0/5 Doesn't work. Charged for duplicate tickets
I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. The app had many glitches and did not allow me to click the final "purchase tickets" button on my original order. I had to exit out of the app and try again losing the tickets I originally had. The second time around, the "purchase tickets" button was still acting weird, but eventually worked. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. I had to submit a special refund request, which will take up to two weeks to be responded to.
This app is clearly not ready to be used by anyone. The developers need to fix the bugs so that no one else has to deal with this mess. I would recommend waiting and using the actual website because this app doesn't work.
- Live Nation Worldwide, Inc.
- 81.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2010-2019 Live Nation Entertainment, Inc.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.