Their only concern is money, the rest is not important to them, for example, they impose fines without any reason even when you want to cancel the job in very difficult weather conditions, they also ask for a monthly fee so that you can receive the order immediately, for example, I loaded 3 seats into my car with an order and received a total payment of 90 dollars, but when I went to throw them away, I paid 125 dollars.I went to get a bed and foundation it was exactly 18 miles away when I went the customer was not there and the customer told me the bed and foundation was at the door but I said it was not there it was probably stolen the customer service representative did not give me any money even though the customer told me you can still complete this order and get your money also they said they would give me $25 for going there but they still did not pay me anything like I said their only concern is money

This company is not the one for side jobs. Wanna make $100 a month maybe? Sure go for it. But to get paid you’ll have to submit an invoice, after they send an invoice, just to get paid. Oh and if you wanna make more then $100 a month doing side work that isn’t even worth that $100, then you’ll have to pay their premium service fee of minimum $250 just to get extra loads. When paying that $250 for more loads, you will be lucky to get an additional $75 dollar job. When it’s all said and done I paid $250 to be premium member, just to make $120 (drove 1.5 hours away and moved an entire adjustable base, and assembled) and $75 (moved and sectional, Matt, box spring and frame out of a customers house, plus disposal) If you did the math, I only made $55 after paying the $250 for premium driver service. This company is a joke. Currently in talks with an attorney for wrongful termination without notify. I only worked here a month as side hustle.

BEWARE: If you complete a job but have canceled other jobs previously they will keep your money, and they don’t have a cancellation fee in their contract but they do have a service failure fee in their contract trying to say it’s the same as a cancellation fee but it is not it states if you fail while performing a job. Also the reason they don’t have a cancellation fee is because they take jobs from you unexpectedly. Also I took a job with them a few weeks back and it was on a military base they didn’t let us enter because they said we need a ticketTo enter and they we had to go some place else to get the ticket. The guy holding post at the military base didn’t have an address to go to or anything nor was any of this information in the notes of the pick up, they are charging us for that job fail as well as the jobs I canceled due to personal reasons. I have taken legal action against LoadUp.

Im always getting inaccurate orders that have more stuff that is listed. The pay compared to what is being dumped is ridiculous. They have no concern as to how much dump fees are in your area. If they are free then no problem but it costs $30 just to get rid of a mattress where im at for the very cheapest option. Constantly i see orders for $60 for 3 mattresses. Is it me or does the math not add up?! It forces people to dump illegally! Not to mention now you have to pay for a points subscription! Minimum of $250 a month. Ive personally went on the customer side of ordering service and the price that was being charged was OUTRAGEOUSLY higher then what they pay out to the contractor. These people are making BANK off desperate contractors just looking for work. Start your own business and take the profits you deserve. This app is going to kill this industry.