Love, Manuela 4+

Measurements

I am not a skilled baker or cook however I do enjoy trying out new recipes. I purchased this app with reservations because I was skeptical of the conversion process since the recipes seem to be Scandinavian inspired. As a person who resides in the U.S. I would advise, as Manuela does to read the recipes entirely and convert grams to US measurements ahead of time. Additionally, I would prefer to have a simple list of ingredients. For instance, the carrot cake calls for 200 grams of almonds with skins, ground. I improvised with store bought ground almond flour however I’m not certain that I nailed the measurement. This is my only reservation.

The most amazing baking app !!

I am so happy that Manuela developed this app. It is amazing!!! So easy to navigate, each recipe is well explained starting with an introduction, and following with the ingredients, directions, notes and even a video!! The 3D pictures are wonderful, they make you feel like you are already eating the desserts. I love the facts that I can even write notes for each recipe, it’s like having a baking book on my hand and open it with the magic of a click 😊. If you love baking as much as I do, I recommend this app. It is worth it 💯 per cent. A beautiful baking experience!!

Great in depth recipes & customer service

This app is very detailed and great for those who truly want to perfect their baking skills!

I had originally been upset thinking I was being charged multiple times for this app, but I was mistaken as my partner had purchased something the same time and I had thought the app was a scam. The response from the developer reminded me that I had left the review and was able to log in and correct it. Not often do developers care enough to engage with their audience, and I am highly impressed!

Developer Response ,

Hi Dear,

IT IS IMPOSSIBLE TO CHARGE YOU OR ANYONE MORE THAN ONCE, WITH SAME APPLE ID.

We are concerned to hear about your experience and take accusations of multiple charges very seriously. Our system, in conjunction with the App Store's policies, prevents double-charging for the same app under a single Apple ID, ensuring that a purchase can only be made once.

If you believe there has been an error or misunderstanding regarding the billing, we are more than willing to assist and clarify this matter. We encourage you to contact us directly at support@lovemanuela.com or engage with Apple's support, as they can provide specific details and resolutions for App Store transactions.

We understand your intention to support small businesses and appreciate the sentiment. However, we are disheartened to hear that your experience has led to such frustration. We believe in constructive feedback and are committed to resolving any genuine issues our customers face.

Our aim is to offer high-quality products and transparent customer service. If there has been any misunderstanding or specific concern, we are keen to address and rectify it promptly. Please reach out to us so we can better understand the situation and work towards a satisfactory resolution.

Thank you for your feedback, and we look forward to the opportunity to assist you.

Love, Manuela Support Team