LTS Connect 4+

I am a technican who works with LTS connect and LTS products daily. If your device stopped working after the update their are a few things you can try:
1) Go to the “settings” of your iPhone and scroll down to the “LTS Connect” app in the alphabetical list of all your apps.
2) Make sure that the setting “Local Network” is turned ON if it is not you have not given the app access to devices on your local network and you will not be able to see your camera.

**If you have already tried the above step and the camera still says “offline”uninstall the LTS connect app and re-download it. BUT BEFORE YOU DELETE APP Follow these Steps:
** Select the “more” setting at the bottom right of your app and write down your phone number or email you made your PT Cloud account with. Most cameras will only allow a device to be linked to one PT cloud account, it is EXTREMELY important you log back in LTS connect using the SAME EXACT credentials as you used when you added your device to the app.

I hope this helps the last reviewer who could not get device online.😊

I cannot get playback to stop at a particular time. When I scroll the playback ribbon and get to a time I want to view, I let go and the playback ribbon snaps to a different time. I try several times to stop at a particular time and it just will not stay on that time. It could snap to an hour or more earlier even if there are many video clips in between. This is why I gave only 3 stars.

I would also like the ability to fast forward through the playback timeline, rather than keep trying to stop where I think I want to watch only to find out I went past it or too early. Fast forward at maybe double time or triple time would give me the ability to watch until I see what I’m looking for. If you could solve both issues I could change my rating to 5 stars.

The very best cameras, great quality day or night. And the ability to be able to see everything from my phone is so wonderful. Especially when im away from home, i can monitor all activities inside and out side of the house. My doorbell camera is always off line, basically it’s broken all the time, which doesn’t serve me any purpose of having this service. If I can’t see who is at my front door, anyone can be breaking in my home and I can’t see who it is, so i may have to change service companies because my wife and children don’t feel safe