I’m so sorry the experience hasn’t met your expectations, but I assure you there’s no scam. We were hoping people would post a request any time they needed a face that they saw, so someone could reach out with the response. It’s still a very young app from an independent developer working with a handful of great designers that are growing in number.Can you please try posting a request for the face you went inside the Reddit community? Someone will definitely respond, guaranteed.And, if you simply relaunch the iPhone app later today, you’ll see quite a few new very premium faces have been added to the default catalog. The community is working, just slowly and steadily. No new charges. No hidden gotchas. Just a hope that you’ll stick with it as the app grows! Thanks!