The Lucky Mobile My Account App is available to Lucky Mobile customers.

This app lets you manage your Lucky Mobile services right from your phone. It works on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data – you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:
• Easily access your services – no username or password required if you are on the Lucky Mobile network
• Register for Automatic Top-Up
• Top-Up your account with a credit card, Visa Debit card or Top-Up Card
• Monitor your usage
• Manage your Add-Ons
• Check your balance
• Reset your voicemail password And much more

• Must be a Lucky Mobile customer
• Available on iOS 9.0 or a more recent OS version

For more information:

What’s New

Version 2.1.0

We’ve fixed bugs and made improvements to make your app experience better.

Ratings and Reviews

4.4 out of 5
139 Ratings

139 Ratings

GuQavieira ,

When I needed most

When I need to check my balance, it’s unavailable and I’m on the street having to use internet to get to other place so I’m on the McDonald’s planning the way. How cool is that? ☺️

ertugrul19 ,


I am so glad with this app. I advise to everyone

5287-mad ,

Internal top-up glitch

Internal glitch with Lucky system causing the top-up not being seen by Lucky system/ reps, even though payment does go through via CC company. And remains as unnecessary credit on Lucky’s account number. It’s causing problems to customers/ users.

App Privacy

The developer, Lucky Mobile Canada, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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