Lucky Slots: Vegas Casino 17+

Love this game but payouts are so low and causes you not to be able to play. I will not pay for coins, there are to many games out there that pay and you can play. I don’t want to give this up because I enjoy it a lot but give higher rewards for your winnings 4****

Hi there,

We are always looking to make improvements based on our fan feedback. It would be great if you could share your inputs with Support at luckyslots@popreach.zendesk.com so that they can be shared with the concerned team(s) for further consideration.

Regards,
Popreach Support

Love the games, but so many glitches it really takes away from the fun. Also, while I understand that this is a free app, and of course there have to be ads, I don’t appreciate ads popping up in the middle of a spin, ads promising a free spin ending with an error message and no spin, etc., etc., etc.

But I’ve kept playing because the games are fun. I’ve spent money buying extra coins, because the games are fun.

That being said...yesterday I got for 1,000,000 credits in a “Super Spin.” In the 6 or so years I’ve played this game, that was a first!

Except that, later, when I decided to play some of those credits, I opened up the app and they were gone.

So I contacted their “support” group, hoping I’d have better luck than I did the last time I reported an issue. That time, it took several MONTHS for someone to get back to me.

Well, they did respond in a more timely fashion this time. And they told me they’d reviewed my account, and saw no indication I’d hit that jackpot, and would therefore do nothing. In essence, they called me a liar.

I’m deleting the app as soon as I post this review. I’ll never get the time I’ve wasted playing these games back, but I also refuse to give up any more of my time or money to someone who treats their long time customers so poorly.

Hello Cathy,

We regret the inconvenience caused & we'd really like to help you out. Hence, may we suggest that you write to Support at luckyslots@rockyou.zendesk.com/, so that they can have a look at your issue.

Thanks & Regards,
RockYou Support Team

Add something new and I’d give you 5 stars in a heartbeat! I used to play here for HOURS everyday and I spent a lot of $ buying coins and spins on the wheel, but have since moved to other apps because you haven’t added anything new in like forever! Your graphics are top notch and your easy ways to earn free coins, along with easy win set-up make this a great site. Unfortunately, you haven’t added anything new since the Fall of 2016 and the old games, while fun, aren’t quite up to what else is out there.

You haven’t seen any in game purchases from me in almost 2 years and you won’t unless you offer something new. I’d love to be able to play something new with the almost $30 trillion coins I’ve amassed, but it just isn’t exciting enough to play these old, tired games.

You might also want to consider a high stakes bet room, as $300 & $500 mm aren’t high enough limits when you have trillions of coins. I can max bet forever and never run out of coins and that kind of takes the fun out of betting.

Won’t you please consider adding something new to your line-up?

Thanks!
TS

Hi there,

We greatly appreciate emails from players that give us an honest opinion of the site so that we can continue to make improvements and additions. This helps us deliver a product that caters to all the different types of players that choose to spend their time in the game.

We forward all feedback to management for review and rest assured all player's voices are heard.

Regards,
Popreach Support