Lucy in the Sky Store 4+

Styles Designed in Los Angeles

Lucy in the Sky, Inc.

Designed for iPad

    • 4.5 • 2.4K Ratings
    • Free

Screenshots

Description

Lucy in the Sky is a video-based shopping app. Dive into exclusive shopping experience, check out our latest new arrivals, choose your best homecoming dress and take part in our social events.

What’s New

Version 3.2.2

1. Redesigned order success screen.
2. Redesigned comments modal view.
3. Redesigned "Me" screen.
4. Other small UX/UI improvements.
5. Added push notifications banners.

Ratings and Reviews

4.5 out of 5
2.4K Ratings

2.4K Ratings

dawn_1184 ,

HORRIBLE!!

My dress was supposed to come October 30th-October 9th *day of my homecoming* It is now October 12th and still no dress. I also have still yet to receive a tracking number or any information on my order at all. I have emailed two times now. First time I reached out about my issue last week I was asked to send my order number, after I sent it I never heard back. I emailed again 3 days ago and still nothing. Unfortunately I had to go to my last senior homecoming without the dress that I had been so excited to wear. This was my first time shopping from this store and now I will never buy from here ever again. I know that a lot of people are having the same issues as me and that’s just crazy. This store is specifically for special event dresses and it’s sad how many people I’ve seen who’s special nights have been ruined because of this. It’s even worse that y’all are not taking accountability of the problem or letting your PAYING customers know in advance that y’all are having delays. If i could rate this store a zero I would... Spend your money somewhere else!!! Cute dresses, but not worth the trouble at all. Very disappointing.

Choosingjoy2023 ,

JUST DON’T!!

BEWARE! HOMECOMING NIGHTMARE! If I could give them zero stars I would. I ordered a dress the beginning of aug. Email said the dress would ship sept 12th, it was on back order. 12th came and went never heard boo. I reached out, now the dress wasn't going to ship until Sept 29th. No one contacted me to let me know (I needed the dress for the 22nd). I was told if I wanted to wait until after 29th they would give me a 25% discount otherwise I could cancel my order. I cancelled and ordered another dress which they assured me would ship that day and be here in time. It is now sept 18th. Fed ex said it has been sitting at their facility for 3 days, I should contact Lucy in the sky to have them escalate it. Lucy in the sky says contact fed ex and if you don't receive by 21st. I said I need for 22nd so my daughter ends up with no dress for homecoming? I ordered way back beginning of august! They have no customer service number and the people monitoring the chats don't give a crap. Worst experience ever. They have no problem taking my money, but delivery the product is an entirely different story. NEVER AGAIN!

Nxnxjdjjdjskskam ,

Horrible costumer service

I rarely write reviews, but I'm really disappointed. I've been shopping at Lucy in the Sky since 2020, but I guess they don't care about their customers. I know they give store credit, and I've never had any issues with it because I've always loved buying clothes from them, but that changed recently when I received my dress, which has a stain and the sleeve does not stay on. I emailed customer services and explained the situation, explaining that I can't get store credit because the dress won't arrive in time for my cruise, so I requested for a refund so I don’t lose my money since I do have to buy another dress in-store. I think it's very unprofessional of them to say they can't do anything about it, especially since I've spent so much money at their store and I just want a refund. I advise you guys to shop elsewhere because if your dress doesn't fit or you decide you don't like it, they won't give you anything else but store credit, and they take a very long time to ship their items. They just lost a very loyal customer!

App Privacy

The developer, Lucy in the Sky, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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