MAC.BID 9+

We started using M@c Discount and their app several years back when they only had 3 locations I believe, but now it’s almost as if they’re too big for their own good. 80% of their listings have garbage descriptions because 80% of their workforce is lazy, so 80% of everything you purchases ends up reflecting all of these shortcomings. As time has gone on, the likelihood that we’re bidding on and winning an item that is heavily used and non-working has increased drastically, and it’s really beginning to anger me. Even the “like new” items don’t work or are missing pieces the majority of the time. I can only count on maybe one hand the number of accurately described items we’ve won, and we’ve likely bought over 100 items in the last 3 years…some have been major purchases too. It’s extremely disappointing and over time, if they don’t start cleaning up their listing process, more and more customers are going to stop using them. But hey, who am I, right?! Just another complainer…just bid at your own risk. Remember also, their item condition rating system is a joke and if you try to ask for support for a bad item, you’ll get their usual response basically stating there is no difference between like new, open box, or damaged…any of the three could be in literally any shape.

App used to be about 70% effective. It would work for the most part but there were quirks: -tapping the phone icon in the search bar brings up a white screen and cancel button that locks the app -occasionally trying to change between saved keyword listings will cause the app the crash -on several occasions during an auction it would show me as the highest bidder up until the second the auction closed and then updated to reflect I was outbid with no warning and end the auction -items based on your watchlist section would include items from locations not in my stored warehouses too far to obtain So far after updating, only the last item seems better, though I haven’t completed enough auctions to know if the outbid update works. Rest of the problems are absolutely there with a new one: trying to swipe left to view more items in the For You page shifts the entire page and not the desired row, unless you’re surgically precise with the speed you do the action.

I have been bidding on items for a couple years now. For the most part I have gotten really good items. There is a learning curve to the bidding. You have to understand what the fees are on top of the bid price. They do offer “insurance “ as an option. Which I do use if the item is electric or expensive. You need to pay attention to what store you are bidding at and if the items are able to transfer to the store near you. Don’t get caught up in the bidding wars because next thing you know the item is way over bid.
It’s easy to use the app to get in and out of the stores too.
I have only had really nice experiences with the employees. They explain everything so one can understand how it all works.
The only negative I can say about the business is I wish sometimes there were better pictures of the items up for bid. But they do offer for anyone that wants to check out an item to do so before bidding.