Mach1 is the first on-demand app to truly automate & digitize the roadside assistance industry. Our patent-pending process is changing the way roadside assistance gets done, making it easier, faster, and more cost-effective for both customers and providers.
We've built an automated platform that automatically dispatches the closest service provider to you, getting you help fast, right when you need it most.
You can order roadside assistance without membership fees and you'll have the reassurance that your provider has been background checked and safety certified before they help.
There are many frustrations with the current roadside assistance model. From long wait times, hidden fees, non-vetted providers, no communication, and more, the roadside assistance industry is due for a major breakthrough. Its surprising technology hasn't been harnessed more, that's where Mach1 comes in.
“Technology is moving the roadside assistance industry in a new direction,” said Founder and CEO Rick Narpaul, “Our hope to is to create a new standard across the industry.”
What makes Mach1 different:
-On-Demand (pay only when you need)
-Automated dispatch (no middleman, or call center dispatch which add to long wait times)
-Faster response (Automated dispatch based on closet proximity to you)
-GPS tracking for provider & customer (See your provider's location and ETA)
-No cost to download or expensive membership fees
-In-app communication (Talk directly to your roadside assistance provider)
-Vetted & insured providers (We required background checks & proof of insurance)
-Safety training (All providers go through safety training)
-Payment processing (pay right through the app)
-Emergency contact notification (let your loved ones know in case of activation)
- No price haggling between an auto club and providers while you wait for help.
Mobile Mechanic Diagnostic
Trip Inspection Diagnostic
Our app not only changes the experience for the consumer but also brings opportunities to service providers. You don't need a tow truck to bring someone fuel or even change a tire, opening up doors for just about anyone to be a part of Mach1. Our model especially allows industry providers to save time and money. *Mach1 is veteran-owned & veteran providers supported.
-A competitive pay base (no more flat fees that barely get you by)
-No price haggling. Mach1 has a Price window (you choose final price within that window)
-Automated Dispatch (system dispatches so you no longer have dispatcher contact)
-GPS to a customer (no more trying to work with a third party to find your customer)
-In-App Communication (now you can contact the customer directly without giving your personal cell number)
-Get paid every 48 hours (No more waiting 30 days to get paid. With Mach1 your money is disbursed every 48 hours)
Rewards program (100 service calls = $25 Bonus & 25 five-star ratings in a row = $25 Bonus)
For more information please visit: https://www.mach1services.com/
Minor improvement for the User experience.
Ratings and Reviews
Best idea for an app!
Mach 1 is such a great idea, and has been so helpful! Its so easy to learn how to use it and navigate through the app. Also as a young woman who doesn’t have a lot of knowledge about cars, it’s so convenient to be able to get help right at the tip of my fingers. I am so glad I downloaded this app. It’s super affordable also which is important since I’m a college student on a budget!
A Life Saver
I was in real distress. My car has been crapping out on me lately, and today it was on its last leg. but the customer support reps were able to keep me calm and help me download the app. It was easy to use, and I was able to get help within the hour. I am so grateful to this company for helping me get a jump start. I’m keeping this for the future, god knows I need it.
Developer Response ,
We appreciate your feedback, and are happy that you were satisfied with the service. Thank you for utilizing Mach1 for your Roadside Assistance needs. Safe Travels- The Mach1 Team
Would recommend 🌻🌻
The guy who serviced my car was so nice. I had a flat tire, and i was sick of watching my boyfriend fiddle faddle with the spare. I started looking around google, and found this service. I could not be happier. The guy who changed my tire got there quick and everything went automatically through the app. This app was a life saver to say the least.
Developer Response ,
Here at Mach1 we take pride in bringing our customers the best quality of service. We are glad to hear that our provider was able to get you back on the road safe, and look forward to continuing to offer you on demand service in the future. Safe Travels- The Mach1 Team
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Mach I, Llc
- 69.9 MB
- Requires iOS 11.1 or later.
- iPod touch
- Requires iOS 11.1 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © Copyright 2020 Mach1, LLC
With Family Sharing set up, up to six family members can use this app.