Magic Home Pro 4+

I can’t say if it’s the app or the bulbs…my guess is the app, so here you go!

My bulbs worked fine awhile ago. Then they needed to be reset, but I didn’t have time. Today, I upgraded the app and reset two bulbs and connected another for the first time. It worked fine configuring and connected the new one. The other two I could not get to work. One connected, turned green and then went off line. I could not get it back online, so I deleted the device and decided to start over. The app discovers the bulbs and the phone displays the wifi settings. The bulbs also flash or change color, which clearly indicates it’s communicating with the app. But when I try to continue, app consistently says it can’t connect to wifi. I’ll reset, then close the app, reopen it, blah blah blah and they won’t connect. Since I actually have a life and can’t sit here for hours to connect bulbs to my phone, something I’ve managed to live without my whole life, I just turned the lights off and closed the app. Now, when I turned the lights on, both bulbs keep changing colors between a stark, almost blue white and a beige normal light bulb color. The app isn’t open, bulbs never connected, yet it like Vegas in my room! It’s very very &%*¥!=~ annoying! Going to find a couple good old-fashioned incandescent, money wasting glass light bulbs that won’t give me a headache!

Hello,
Based on your description, the bulb may have been reset.
Please try searching and adding it.
If you still have not resolved the problem, you can click the "Support" button with pictures to let us know.

The light strips worked great for a short time. Then all of the sudden, they would reset themselves in the middle of the night and begin flashing through all colors. This was inconvenient to have to get up and unplug 6-8 sets throughout the house. The first time this happened it was somewhat difficult to reset and reconnect due to having to eventually reset the router in order to get them to connect. This sporadically happened over several months then again last night they all reset, flashing the rainbow throughout the house. Again, I just unplugged them all and began working to reset and reconnect them today. So far, I have reset the router and attempted to reset and reconnect the lights around 7 times with only one of 8 controllers being able to reconnect. I am lost and have went through all the FAQs and tips while wasting many many hours troubleshooting this.

Hi, sorry for the inconvenience. We hope to help you solve the problem and need more pictures and detailed information. Can you please click the "Support" button of App to contact us? So that we can solve the problem for you in time. Thank you.

I have had two LED bulbs I got for Christmas about five years ago so I already had the Magic home app on my phone. Those bulbs are still working great.

I recently decided to order a set of four new bulbs to replace my family room and bedroom lights. I wanted to have the whole house setup with RGB LED lights and be able to control everything though Siri. I didn’t realize the ones I ordered also worked with the Magic home app which made me very happy.

Today I was able to setup all six bulbs. I have to say I’m very happy with the outcome. I enjoy having set groups for each room. I also love the ability to use shortcuts for Siri. I actually have 3 separate scenes for the family room. One to turn on full brightness, one for low lights when watching movies, and one that uses RGB for parties. I can even set up different patterns for each specific bulb.

I also use the timers function to turn on/off specific bulbs at different times at night when I’m out of town. This gives the appearance of someone being in the house.

Overall I’m very happy with the bulbs and the Magic home app. There are several new features that have been added over time. Plus they have great customer service if someone is having an issue.

Hi, thank you for your compliment, and hope it can bring you a better experience and features.