MakeMyTrip Flight, Hotel, Bus 12+

Bad experience at mountain majesty guest house.

At mountain majesty guest house as a family we were scared and had a life threatening experience at this location. Make my trip didn’t help us to find another location and the owner of this property was not ready to accept the reservation. The owner and his wife asked us to leave even after showing thr voucher, they misbehaved and the husband threatens us by banging on our car. My son got scared who is only 12 yrs old. I continuously kept asking make my trip representative to refund our money and we will look for another accommodation. Make my trip denied initially. We left the place and checked in into a local property campground nearby as it was already dark and Nubra valley is not well connected with the city. . I am not sure what happened between the guest house and make my trip, we as a-family were suffered and threatened.

Not all bookings were bad, this was exceptional. My request is to make my trip, that we only book through the website to make sure that we are at safe place and we can get help if needed.

It’s utterly fraud and waste of time and money

I have booked my tickets through Make my Trip.
And for some reasons I had to cancel and I canceled my tickets it’s been Iover a money I haven't got my refund. I tried to call customer care and it's another waste of time trying to call different nos to reach customer care but still failed to reach them out . Another ticket freshlywe have booked though we haven't got the refund for previous ticket. I have received an email saying that due to sons reasons airlines canceled the tickets and they gave option and it wasn't matching my dates and they said they will refund full amount to make my peril because I booked my tickets through Make my trip App. I have spent hours to reach Custoner care and no luck. And I have received an email next day from Make my trip saying that your trip completed I hope you had a wonderful flight. How funny it is. ? 😡😡I want my money back for two tickets nearly 20,000 rupees . I don’t know how to reach them out. I have tried at least 100 times. We don’t live in India. I have tried to reach different ways but I can’t . Can anyone help me ? I would never ever suggest anyone to book make my trip also I would never book through my my trip app. It’s fraud

Developer Response ,

Hi, we regret any inconvenience caused. However, we would love to strictly look into the matter and resolve it for you. Please share your travel booking experience with us and let our team take care of this. You can reach out to us at
https://applinks.makemytrip.com/iI912565wyb

Satish

Not very organized organization. This is my 3rd trip with them and seems like they are going backwards in customer service and connecting to customers. There’s no communication with customer and you can not reach anyone by phone to resolve your issues. They like you send your issues by email or messages but never get proper answer and no one will call you. Here I am sitting I Kalimpong waiting for someone to call or text me about my site seeing in Kalimpong and sent a message to some so called senior manager Mr Assad Bharti at 8AM this morning and called him couple of time with no reply. MMT has become contractors to sub your whole trip to other sub contractor and you are at the mercy of sub contractor. Be careful before you book your next trip with them and I too will try Yatra next time. Good luck if you have already booked tour with them.