MARTA On the Go 4+

It’s just amazing that as technology evolves, MARTA demonstrates time and time again that the money they are making, is not at all going to the betterment of their transportation. The apps do NOT work for anything, their call center employees are clueless, and they are constantly renovating new looks for their stations while the service continues to be lackluster and mediocre. Black Hollywood is what this god forsaken city is supposed to be called, it should just be called the US slum district. With it’s sham of a transportation service unable to even get people to their destinations in a timely manner. It’s like, I’m better off giving Lyft of Uber $300+ weekly so that I can even get to work ON TIME. They have no drivers because the company is cheap and refuses to pay their employees a livable wage, therefor justifying their mediocre performances followed by corporates lackluster customer service. It’s like, why even have a service at all if it’s so bad. Just make people walk, at least I’d know I’d get there on time rather than having to gamble and hope that MARTA’s drivers decided to come in to work today. Pitiful. Now I’m forced to have to deal with their worthless call center employees every day now to see if their lackluster service is even MOVING.

Atlanta is making money hand over foot. And the public transportation is horrible. The applications lag time is around 15 minutes or more, and the busses and trains run around that late at the same time. Therefore, if you use the app, you get to the station after the train/bus has left and you have to wait for the next one, which is sub sequentially late usually as well. So using the app on a regular basis to get me to and from work ends up making me wait statistically longer for Marta than randomly guessing on rides. On top of that the drivers are generally pretty rude and will pass by the bus stop and give you the bird before stopping. Call in a complaint, and they give you an attitude about it as well. Atlanta is growing exponentially and the public transportation cannot handle it by any means. As I write this, the. Is should be showing up, instead it reset and the bus was past the stop by 4 or 5 miles. Way to go technology

This app constantly crashes when i need to look at the
real-time map for my bus and for the bus stop times next to my house. The next train arrival function is terrible when planning out how long the wait it is because they only show the train going in the one direction you're not headed. I'm highly disappointed with my experience since some routes have changed all together, the paper pamphlets are not up to date, and the app is about as useful as guessing what the times are with out any help from Google trip planner. In the End this app, the services, and over all handling for these problems have made me hate public transportation even more, with it getting a little bit less reliable everyday.

I pray for the day I get car, i'd rather deal with an outlandish car note than deal with Marta anymore.