Passio GO 4+

I’m a college student whose school just started using this app for shuttle tracking. It was rolled out less than a week ago and I’m already so sick of it. I don’t know why it won’t show you the schedule if you click on a bus, you have to go back to the menu and find the specific route. The ETA feature is great in theory but half the time it doesn’t update or is wildly inaccurate. The maps feature also doesn’t work most of the time (it either doesn’t show the bus or tells you the bus is 3 towns over, which is ridiculous). And a good amount of the time it’ll say you have no connection even if you’re connected to WiFi or cellular data. It’s ridiculous.

I just want to know when my bus is coming and this app makes things so much harder. You probably don’t have a choice in using this app or not if your institution uses it, but let this serve as a warning: Passio Go will make you want to rip your own head off. A magic 8 ball would probably be a more accurate bus tracker than this.

This system is intended for colleges and the students who attend said colleges. Despite this, in systems where punctuality and knowing when you have appointments is so crucial, Passio Go makes it extremely difficult to stay faithful to those obligations when it is impossible to know what the schedule for your bus might be when one of the frequent connection issues or app crashes force you to reboot the app and input your agency and route just to find that your bus had arrived and left in the 5 minutes you spent trying to fix the app.

For a concept so simple, this app consistently manages to drop the ball, and when it is the only option that many of us have, it is frustrating to say the least. If I could delete this app, I would. I write this not to say this app will never be better, but as a wake up call for the developers to treat us students more cordially, especially when they profit from our tuitions through our administrations.

I mean seriously, it’s just a map app with some dots and a glorified RSS feed of times. This shouldn’t be this hard. I understand server issues happen from time to time, but being complacent in there happening and frequency is poor work ethic and sets us college students up for failure when we can’t get to our classes or group meetings in time.

Similar to another reviewer, my university also just started using this app to track shuttles around campus. My school promised the app will show the shuttles location in real time, while also providing the schedule for each shuttle route. This isn't the case. I can't view the schedules, as I get a message that says something like "information not publicly available". It's also just very buggy, filtering through each shuttle on the map is a pain. I think it's very telling that the last update made to this app was A YEAR AGO. It's a poorly developed app that makes students lives harder, not easier. I wish apple would let me rate it a 0/5.