MARVEL Puzzle Quest: Hero RPG 9+

This game is the most generous game I have ever played. Sure they offer packages that range from a couple bucks to a hundred but they are only there IF you want them. You never feel like you NEED them. They listen to user feedback and I can see changes in their updates that I (and I’m sure many others) have suggested. Whether it be improving the layout for your inventory or adding new characters they pay attention to the players. One thing that I will say is that it is a bit more difficult to start out as a free player now then it was a few years ago because there are so many new characters. When I started you could slowly increase your space for a new character but now the variety of awesome characters will make it hard for new players to know who to save and who to pass on. They often will delete a two star character (critical to be able to build from) for a single cover of a rare five star character who unfortunately doesn’t offer enough without more of those rare covers. The player has to make decisions and the best option often seems counterproductive. Of course there is always the option of spending a couple of dollars and adding a place for that new character but free players will get more covers faster then they can accumulate free gold to add a space. ‘‘Tis the curse of having so many characters and excellent drop rates. Still I support MPQ every month with VIP and buying packages because they never stop working to improve the game.

Thank you for the reviewing and kind words! We appreciate that you took the time to write a review. We hope you continue to enjoy playing Marvel Puzzle Quest!

This game is great. It is the only game I’ve ever played that I have actively played daily since launch. During that time I’ve seen a lot of improvements to this game, most positive.
I disagree with pay to play. If you put in enough time, and do the right events, you hit a point where the game is giving you enough tokens (in game currency) and covers to keep yourself going. You can win new covers through gameplay or legendary covers that they hand out as you level your character. You get rewarded with new characters for leveling existing characters. Or for $10/month you can go VIP and get daily prizes.
The reason I gave it 3 stars is as follows. The game needs to figure out what to do with extra covers. If you have a character that is not championed and you get a 6th cover in any one color, you have to get rid of it. This makes it very frustrating when you do not have enough iso to champion the character, or you have less than 13 covers in that character. I’ve had many circumstances where I’ve had to throw away a 4 or 5 Star card because I couldn’t use it. It’s enraging considering these are rare pulls. The ability to use these duplicate cards towards another color once you’ve hit 5 covers in a single color would be great.
There are also times when I have an issue with the game. Getting a generic response from customer service is not the best treatment of customers, especially when it doesn’t solve the issue.

Thank you for taking the time to type a review! There have been lots of QoL changes since then that we hope you and every other player enjoy, but we're especially proud of this one: when it comes to extra covers, we now have a system called "Saved Covers" which allow you to protect your covers from expiration, and build up the excess covers to level up its corresponding character's abilities in the color of your choice. And, if you have any saved covers when you champion a character, they go directly into leveling the character, so no more lost covers! When it comes to our player's support, we do our best to respond to everyone as best we can to come to a resolution. If you have any more feedback, questions, or concerns, please let us know and we would be glad to help you as best we can: https://d3go.com/mpq-support

... and still love the game, playing it every day! (Day 1584) Like any game things are easier when you pay. But that’s mainly in the beginning. And that’s only if you want to progress faster or challenge other well-established players and teams. If you just want to play events and collect covers, you can. You can select the difficulty level for an event even one below your current ranking, if that’s what you need.

I’m at a point or I can get the 4-star cover progression reward for almost every event. I still can’t effectively challenge the top teams in PVP, I but that’s OK since it’s not necessary for the game (or me). It’s one of the few games that I felt the need less and less to pay to play the longer I played. Of course at first it took patience and perseverance and the need to resist the desire to have to progress to the top so quickly.

I’m glad there are events that are pretty easy and those that are very hard, so it’s not too discouraging nor boring. I’m still experimenting with different combinations of players and teams. I will admit that like many it seems like the AI cheats, because he gets so many more combinations of matches than I ever do. (I call the AI “Sir Hacksalot”.) But most of the time I am a way stronger team than his so I can forgive it.

Thanks for taking the time to share your thoughts. We take customer feedback very seriously, and will discuss this with the rest of the team so they understand your opinions on this matter.

If you require any support for the game, you can contact the Customer Support team using the following link:

mpqsupport@d3go.com