Mastercard Travel Pass 4+

Really enjoy during travel

App is wonderful

Less lounges every year

My last 2 airport visits at Riyadh airport is very disappointing, I used to go to the same lounge few months ago and nothing was changed between my issuing bank rate or anything, just suddenly they decided to remove some lounges which was really embarrassing with my guests, although the lounge told me my World Elite card is acceptable but it’s between your bank and Mastercard, tried to contact my bank and says its from Mastercard, tried to contact Mastercard and says its from your bank, and nothing was solved at all, which is making me thinking to cancel my Mastercard and get VISA for this matter after being 7 years loyal with Mastercard and brought my family to use it.

Apple wallet support

The app is good with basic feature , it does what it’s suppose to do. My only complaint is why the card is not compatible with Apple or Google Wallet. Because honestly I would rather have all my digital cards in one place rather than juggling between apps or screenshots to just access my cards

Developer Response ,

Thank you for your feedback. We are sorry to hear that you have experienced difficulties with the Mastercard Travel Pass app. Unfortunately the Apple Wallet has not been implemented in the app yet, however, we take all feedback onboard and are continually working to improve the app. We will pass your feedback to our Product team for future enhancement. Please make sure that the version of your app is always up to date to see further changes. If you have any further feedback or any issues please contact your issuing bank. Many thanks