Maven Business 4+

Manage conversations on the go

LivePerson inc.

    • 4.3 • 12 Ratings
    • Free

iPhone Screenshots

Description

Maven Business is our free companion app that allows you to manage all of your Maven WebChat conversations on the go.

Maven WebChat is LivePerson's new conversational AI platform for Shopify. Businesses can now integrate live chat onto their website to help improve their customer's experience and boost sales, through powerful conversational AI automations.

Using Maven Business you can:

Speak with your customers whenever, wherever you are
Review all chatbot activity within each conversation
Receive push notifications for new messages, even when the app is closed


Real Conversations in Real-Time
Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.

Easy to Install
We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and in a few simple steps, the chat window will be up and running.

Automated Customer Care
Coming soon, our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.

Why Maven WebChat?
We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop automations from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.

Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses which can make the difference between a sale or a lost opportunity.

What’s New

Version 2.1.6

We've added new chat filters to help manage messages received while you're away and return request conversations. The consumer panel has been enhanced to include consumer journey (page view history).

Ratings and Reviews

4.3 out of 5
12 Ratings

12 Ratings

MoneyMan8721 ,

Okay

I think the app could be better or somewhat faster it has lag from time to time especially when talking to multiple customers at once

App Privacy

The developer, LivePerson inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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