Medcom Mobile 4+

The Medcom App is a highly efficient time saver. Everything I need is right there at the tip of my fingers. It allows me to see my transactions as well as the status of each transaction. When a transaction is pending, all I have to do is take a picture of the receipt and submit. Quick, easy and very user friendly.

I have only submitted a few claims and I get mostly denials. I worked with another company i would submit receipt and within minutes it was approved and put in my bank account. I set up this account with my bank account and they send me a paper
Check. I am
Constantly having to resubmit for all the denials. This is not an efficient system. Once I called and the person told me I needed a doctor letter for my pharmacy receipt. It clearly has my info listed with Dr prescriber which actually is none of there business HIPA law. Then she proceeded to say my meds were for weight loss which was not accurate . I am a petite person and if I took weight loss meds I would be anorexic.
Definitely frustrating process.

The app works fine but I wish it would keep you logged in when you switch to another app to check something with intention of returning to the app. As soon as you minimize it, the app makes you log back in. Even my banking app does not do that. Why does this have to be tighter security?
Also, the function that allows you to select a current photo from your camera roll for a receipt only allows about 1/2 the picture screen to be captured in IOS. This unfortunately causes some of the needed receipt information to be cut off.